Waves Coffee House

This is no reflection on the counter staff, this only concerns the degrading, arrogant, chauvinistic old prick that apparently owns the place. Step into the 21^st century dipshit and lose the 2 second judgements on people, because if they did that to you, chances are most would come out similar to this review. (And no, im not a disgruntled former employee haha) i just call it as i see it, as his actions/​words were in front of a store full of people… very professional. Lol.

The place and most importantly the washrooms were clean.
The staff member that was helping me was accommodating.
I was mainly there to use the washroom.

I really love their green ma cha latte. Its my fave!!!
Since having a baby I’ve been going there more often, and the doors kill me. They are so heavy and I cab barely get in every time. I struggle to get in, and every time I do, I say forget it Im not going in… but i love that latte!
I wish they would get new doors, i know my elderly mom would not be able to pull it open, or anyone in a wheelchair. I really hope they read this and make some adjustments.
great service tho. The staff is soo friendly!

Just here on vacation. The staff was courteous and knowledgeable, the atmosphere was pleasant, and the coffee was outstanding (café mocha & caramel macchiato)! The breakfast bagel sandwich was phenomenal– better than expected from a coffee house. The chocolate croissant and oatmeal fruit muffin were also great. We will definitely be going back during our stay in Vancouver (New Westminster).

It’s close to New West train station which is why I like it, however, I find that their drinks are sub par, especially their lattes in terms of chains. Customer service is always good which is appreciated. There is a lot of seating inside, however, good luck fighting for an outlet.

We drove by this place and felt like to try it out and we found gorgeous ceiling décor and awesome customize options for your beverages! You get 3 – 4 options for 1 frappuccino… We tried their Dark Belgian Frappé and Matcha Frappé. Both awesome, especially Dark Belgian… It made all the similar drinks you had before taste like crap. Service was great, staff was very patient with us when we couldn’t decide which customize option to go for.

The worst service ever! The impression I got was that they were doing me a favour by letting me buy a cup of coffee! Next time I will walk 1 block and go to Starbucks.

This Waves location is absolutely gorgeous. It’s in a beautiful old brick heritage building with high ceilings and big windows. Everytime I’ve come here it’s been late at night, so there’s always been lots of seating to choose from. The lattes are alright, but all the fraps all taste the same. I got a caramel one and it tasted exactly like the coffee one. Weird.
However, the tea lattes are awesome.
Overall, the drinks are decent and the staff are friendly. I’ll be back.

Waves Coffee is a great alternative to the usual Tim Hortons, McDonald’s or Starbucks coffee. I like how the barista makes latte art.
Great environment to study at because the Wi-​Fi is free and the chairs are very comfortable to sit in. The smell of caffeine is what keeps me going. There’s even outlets inside this location so if you have a laptop or cell phone that needs to get recharged, this is the place!
I usually come to enjoy a Caramel Frappé when I pass through New Westminster. This place definitely deserves a ⁵⁄₅ from a student like me.

I love their cinnamon buns !

Always love stopping at this Waves on my way through New West. For a chain coffee store they definitely produce a much better quality product than Starbucks.
The coffee is consistent and staff is friendly. This is also one of the nicest Waves I’ve been to.

One of the most beautiful waves coffee I’ve ever seen. Amazing décor and a nice TV for when you need to glance at the hockey game. Some nice paintings of historic New Westminster as well.

I love the ceiling. It was discovered hidden under false ceiling when they were renovating for Waves. Gorgeous place to sit and sip a hot Canadiano. Staff is pleasant and friendly. Usually it is just great. Baristas are eager to please and to fulfill our coffee whims with a smile.
There have been times when I was annoyed at knitting groups taking our comfy seats. By this I mean that we were told to move!!! It happened 4 times and I did not return for several months; also extremely disliked men using the ladies so we have to wait and wait while the big dirty burly construction workers, and others, have their lengthy bathroom times, and wait when they have their own facility to use; used to be too many massage therapy students hogging seats for several hours and some other things such as unruly children running about as if they are at home but generally it is just fine and I really enjoy going there.
they were open both Christmas day and New Year day to my great delight and scores of others mutual delight.

When I was in New Westminster on numerous occasions for wedding errands, I always found an excuse to stop at Waves Coffee House for some tea. This Waves location is really nice and clean, with plenty of natural light and tasteful décor. The coffee shop is really long and narrow, with bar seating along the window and tables with comfy chairs in the back of the store. There’s also plenty of seating outside if you want to enjoy the weather. The washroom requires a code to unlock it, but it is very clean if you need one in the area.
I’ve found the service here to be nothing but great. I really enjoy the London Fogs here, and they have a great selection of loose leaf tea. If you’re in the market for something different, the african rooibos shaken iced tea with either peach, mango, lemon, or blackberry flavoring is worth trying out. The food always looks good here, and I’ve heard great things, but I can’t attest for its quality.
My favorite experience here is grabbing a tea at the counter, and then sitting by the window and watching the construction workers across the street. If you’re looking for a place to relax between bridal appointments, or to escape the crowds at the Quay, check out Waves Coffee House.

My favorite waves location, they have the best layout/​décor in my opinion. The coffee here is the best of all the big coffee chains.

3 stars only for the lovely big, bright, open space. The place is just kind of nice to be in. There’s a bunch of outdoor seating, too.
The place is kind of understaffed. There’s a lot of variety for food to pick but it’s expensive and anything I’ve tried is not that great.
C+ coffee.
Spacious clean bathroom and free wireless though!

Love this location and the wicked layout with the exposed brick wall. Great place to meet and hang out.

This is my saturday or sunday morning coffee shop! I take little dog and go for walk to Waves. It has great coffee and nice seating outside. Wish it had a bit more seating inside for the rainy days, but don’t we all!

I like the Waves Coffee franchise in general, and the newest location, located just below Waves’ head office in New Westminster, is just beautiful. They’ve renovated an old bank space to great effect; for example, the chandeliers along the high ceilings hang from round podiums painted the signature blue Waves colour. The space is long and narrow, with loads of seating bathed in light from the big windows, and a long counter along the other side.
We Vancouverites love to sit outside our coffee houses, and this Waves has a lot of sidewalk seating, including two tables up on a podium adjoining the door, and some others next to the garden beds set into the sidewalk.
Waves also has better food than the other coffee chains, I’ve found, whether its their paninis or carrot cakes — I think they make it in house, as you can see there is a kitchen behind the counter.
So why not five stars? Well, frankly, my enormous latte tasted a bit burnt and was not the smooth drink I’ve come to expect. I hope they work that little bug out so I can say the product here is as flawless as the atmosphere.