Nail One & Spa

I made an appointment, in the morning for later in the afternoon. Arrived an hour early, so I went to grab a coffee. By the time I came back, I was 5 minutes late for my appointment. That was my bad. However they had just given my appointment away to someone else. One other person was also there waiting. I waited 20 minutes, while one technician did the nails of another technician and a third tech was working on an actual paying customers nails.
After my 20 minute wait I left. Yes, I was 5 minutes late for the appointment, but I didn’t understand why the two techs would work on each others nails when there are paying customer waiting. They don’t put customers first that’s for sure. I will not be returning.

After a few disappointments in other salons, I went to Nail one. The salon is very clean. The technicians friendly and knowledgeable and they do a good job. I’m impressed.

I’ve been here on numerous occasions and love the work that these nail techs do! I often go to Lili for shellac manis. She does an amazing job with nail shape and my shellac polish lasts up to 3 weeks without any chipping or peeling … which is a rarity for me. Recently I got a pedicure and gel nail extensions by Coco, as I was going on vacation and my nails were really REALLY short. The extensions lasted two weeks, with only one nail coming off by 2.5weeks. However, as I was on vacation I was using my hands a lot and am generally not very gentle with my hands. So 2.5 weeks with no complaints is good enough for me!
Overall I love the staff and love this salon. The only reason I wouldn’t give it 5 stars is because their prices are slightly more than other nail salons in the area. But considering the quality of service and work that I receive when I come here, I’m completely okay with paying a bit more.