KVP Registry Services

Visited here to renew the car registration, didn’t have to wait to be seen as there was a lot of staff on duty. Excellent service which made the whole process very easy, simple and quick. An excellent and efficient service provided by KVP.

This is my favorite registry to deal with. They make a painful experience stress free. Staff is friendly, quick and efficient. Coming here on a lunch hour to renew your registration is not a problem, line moves fairly fast. The office is clean and the hours are great. Also, convenient downtown location with ample parking.

I have visited this location about 6 times in two weeks for various reasons. As tedious as doing registry tasks can be, KVP is a pretty decent location to visit. It is fairly busy during peak times (beginning and end of the month, lunch time), but despite long lines, the staff work hard to keep customers happy and rolling smoothly through the process. I have been to many registry locations where the people dealing with me can barely speak english (which is totally fine, however when it comes to business/​licensing/​registration for car, companies, etc I NEED people to understand what I am saying and asking for), but this one has well trained staff who actually listen to what you need. The process has been painless, easy and concise. I haven’t always brought documentation that was needed and they simply let me know and wish me on my way. No attitude, no impatience. The location is convenient and there is lot parking as well. I would recommend it for a quick stop if you have registry needs. With the line out the door, my wait has never been longer than 20 minutes. Service like this will keep me going here over other locations.

I have always hated going to the registry to do anything in the past. Long lines, employees who don’t know what they’re doing so you’re waiting until another is done to ask questions. Since moving downtown, I’ll only come here now. Line ups go fast, and employees are knowledgable. It’s so nice to see. This weekend I had to pay off my parking tickets and renew my registration in my car and I was out of there within 10 minutes. Awesome!

I love that this location opens at 8am!
I had to have some car registry stuff taken care of but couldn’t take the time off work to have it done.
The service was quick and I was out in about 10 mins. No waiting around for 45 mins!
Came here again to transfer over ownership of my car. The young lady behind the counter should maybe consider a new job. I was spoken to like I was a complete idiot. Sorry I’ve never sold a car before, I come here for your help and assistance. Please treat me with respect and maybe an ounce of understanding!

Took two plates in to cancel one and transfer the other. Took a long time to process the transaction. Felt I needed to explain multiple times. The line up was long, like 10 people deep. It took a very long time. I would not recommend going during rush hour.
All in all the service was friendly. I did get an apology for the transaction taking so long. Not a bad place, but just very slow. It’s a busy area as it is located in Oliver square west right next to the second cup.
For some reason I started getting visions of a medicentre line up during my wait. The plus is that in the time I was able to complete 4 or 5 Unilocal reviews ;)

Having waited until the first day of the month to renew our registration, there was a substantial line up at the registry (at least we aren’t the only procrastinators out there) and I was expecting a frustratingly long wait.
Thankfully, it was neither.
The line moved fairly quickly and the staff were all very fast and friendly. There was even an employee moving through the line making sure you had the documentation you needed before you got to the counter. Very efficient.

As usual, I waited until it actually expired before renewing my car registration this year, and as usual there was a whole bunch of people in the same boat as me. Even though there was about 6 people in line ahead of me, they had 4 tills open. That’s more than walmart has half the time!
I had all the documentation that I needed, so things went very smoothly, taking mere mere minutes to get me on my way.
I usually find slow registries have more to do with the stupid people in line not having their stuff together when they show up, but the efficient staff here got things moving much quicker than I expected.

KVP completely exceeded my expectations! Today I came in to renew my registration, on a Saturday, on the last day of the month — all things that spell a disaster. My experience was the complete opposite. All tellers were open, and they helped the three people in line in front of me in no time. The gentleman who helped me was super friendly, but still managed to stay on task. Review, sign, pay, and I was outta there!

My most recent experience with KVP was when I went in on the second last day of the month to renew my registration. I went at lunch time and I figured it would be fairly busy, but once I walked into the line I didn’t even have to wait! There were about three or four people behind the counter, so I definitely appreciate that.
The guy who processed my registration did it extremely quickly — none of this dilly-​dallying that I’ve experienced at other registries for the same thing. I ended up asking him something and he was really easy going and friendly, easy to talk to. So pleasant!
Incredi-​bonus, they take credit cards here! Never have I been to a registry that takes credit — only debit or cash. Now that I know that I will always renew my registration/​license here.
I also went to KVP years ago to apply for my marriage license, and from what I recall everything went really smoothly with that, too.

I came here to renew my registration and license. I was looked after by a trainee, who probably shouldn’t have been one. She was really good. Prompt, efficient, and nice.
The registry office is clean, and orderly. You can have your license photo taken (and by the way, it barely takes a week for them to get your license to you, so not too bad!
Any conceivable document you need, KVP can hook you up with quickly, and with a smile. This is my go-​to registry now that I love and work downtown.

I had to renew my driver’s license this past summer, and headed here because I could get to it along a major bus route (something ironic about going to renew your driver’s license while having to take the bus, but I digress.). The small registry was staffed with friendly, professional people and I went through the process relatively quickly. This is full service registry where you can get your birth certificate, marriage license, car registration, and pretty much anything else a registry offers. If you go there during the ay, the wait should be quick.