Golden Travel

This company deserves zero star, I have to put one star here in order to post a review, but in all honesty, they don’t deserve even that.
I’ve learnt that this company has borrowed the credit card of the mom of my friend. Throughout 2015, they have continuously charged other customers’ airfare expenses onto this credit card and at one time up to 30,000 dollars within one month. The outstanding balance was averaging to around 15,000 to 20,000 a month and they were delinquent in paying back these expenses.
This practice is very suspicious as to why a customer airfare has to be charged into other people’s credit card.
The saga has continued through out the entire year in 2015, and has put tremendous stress to the old lady. This company was enticing the old woman with a sweet credit card rebate points in exchange to using her credit card, but they simply offload the risk and the burden of the debt to an elderly, what a shame! The back and forth communication between the old woman and this company has dragged on for one year.
Terrible practice, dishonest, liar, cheater, you name it.

Terrible. They owed my parents money after they refunded a ticket and have taken over 3 months and still haven’t repaid it. My parents also discovered that the owner, Lily, charged an extra two thousand dollars to their credit card. In their dealings with her, she has been dishonest and unprofessional. Buyer beware!

This is by far the worst experience I’ve ever had. They say things they DO NOT DELIVER at all !!! My mom booked a holiday through them for China. It was a promotion, so the company wrote her a post dated cheque for her to cash in once she returns. When she returned, she went to cash the cheque only to find out the other side closed the account so the cheque got bounced. There was also a lot of little issues during the process of them helping my mom apply for visa and such… so please please avoid this company if you want a hassle-​free vacation ! −10÷10