Newbury Spa

Jennifer is absolutely amazing, I’ve had constant pain after a car accident for a couple years. Tried everything, physiotherapy, massages, nothing would help. After one massage with Jenn the pain never came back. She is a healer! She takes the time to find out what the issue is and is very knowledgable in her field. I highly recommend Jenn to anyone who has pain issues, or even if you just need to relax… She is awesome! Thank you Jenn xoxo

Cramped. I don’t like having to take my shoes off in the front lobby. The woman’s change room was small. The bathrooms awkward and you can see straight from the door through directly into a shower stall. Water temperature in the shower was freezing cold with small bursts of burning hot. Keys for the lockers are number which isn’t secure. Crowded «lounge» with burnt cookies I had to maneuver around a nail dryer left out on the floor. Awkward when you are in an over sized robe trying to respect the space of the strangers around you and not spill your tea. Add to that trying to find parking. I left stressed out. Newbury received stars because I did appreciate the adjoining rooms for the couples massage with private steam room.

I like this place. I’ve had facials, pedicures and massages. I mainly go here for massages. The BEST masseuse is Nav and Julianne! They are absolutely amazing.
Facials here are a nice treat, I like my other nail salon over this place for pedi’s.
Is it expensive… yes. But I could go for a massage at my chiropractors office for $ 95 or you can go to newbury and you get spa amenities for not much more. Shower, steam room, hair dryer, nice robes, water, tea etc

I came here to get my wedding nails done. I live in Toronto so I took a gamble on coming here, and wasn’t impressed. The polish was applied with no base coat, very thick, lots of cotton fuzz stuck in it and bubbles in the top coat. I’m basically going to go home and re-​do them myself since I have very little confidence that having them re-​done here would do any good.

I have been going to Newbury almost since they opened for pedicures however after the last 2 visits I will not be returning. I believe the service is not up to par for the price. My last 2 pedicures were OK … and for the price they better be great! The last pedicure was ruined after I tried to put my sandals on — 3 hours after my pedicure! Why are my toes still tacky 3 hours after my pedicure?! My last visit the lady was very nice however she was 6 months out of Marvel … for $ 90 your giving me someone 6 months out of Marvel get serious! I can get a Mani AND Pedi at the mall for $ 40 from someone who is 6 months out of Marvel. I used to get 10% off for booking my next appointment — I was told last time they no longer do this. They used to have free/​validated parking — they no longer do this. The atmosphere used to be much better, calmer. I now find it too busy, there are small things missing (refreshments are not replenished or the area is not cleaned). And things are broken — the pedicure chairs are not all working correctly. My mom’s chair would not go back and forth so she had to lean forward her whole pedicure — why would you not offer to change chairs? There was no one in the others as we went very early on a Sunday morning. My chair she could not get the water to drain. Last time I went the massage part of the massage chair did not work and my friend’s chair the water kept needing to be refilled because it was draining even though the plug was in. Sadly my spa experience days are over and I am off to the mall in search of better pedicure — and cheaper.

I bought a friend a spa day from Newbury and while she had nothing but praise for her mani, pedi and massage girls, the one downside was a lady at the front desk. When I called and booked the appointment I mentioned to the girl (Vicky) that my friend would be in for her appointment and I’d come to pay. She was fine with that and gave me a ball park amount so I’d know how much everything was. Once my friend got there she was treated so rudely by Hayley the lady at the desk, that she wanted to leave. Snippy attitude, not willing to answer her questions and demanding payment up front, even though the reservation should have clearly stated it was being paid for by someone else. When I went to pay after my friend texted me, I also got treated poorly by Hayley. I’ve been using spas and restaurants for years. I’m well aware that gratuity is extra. No need to rudely and loudly tell me that. I paid and tipped and on our way out we got zero acknowledgement other than a glare from Hayley. Hint to the owners. Get rid of Hayley and we’ll be back. Doesn’t matter how good the back of the house staff is, the face of the spa is your front desk. The attitude that Hayley gives isn’t very visitor friendly.

I have been to Newbury a few times for massages and always had an enjoyable experience. I find the girls who work here do genuinely care that you are enjoying yourself and relaxing. They bring you water, show you where to go, speak to you only when they are sure that you are looking to have a conversation (the most important thing to me.)
Today only made me like this place more. I came at 9am for a massage and my masseuse was running late. Instead of just assuming I would wait for her I was promptly informed by the owner/​GM and given some options. I could wait ~ 20 mins, I could have a manicure or pedicure on the house and reschedule the massage. I opted to get a quick manicure and reschedule and left completely happy. I am not one to get upset about a cancelled appt (Actually one of the reasons I enjoy Unilocal so much is to witness how catastrophic some people are about such small things– such as, «I was appalled they did not carry my favourite brand of ranch dressing” — really?! Appalled?! I digress.
Anyways, this place made me happy considering the hiccup on their end and secured themselves a long time customer.

The level of service and atmosphere does not match the price! Nice work on mani/​pedis, but I felt like I was at any other salon. Adding a few cookies and tea does not make a ‘spa’ experience. There was no music in either mani or pedi room. Not one person ‘went above’ to ensure we were enjoying ourselves.

This was my first visit to Newbury. I liked the fact I could book online and could get an appointment on a Sunday, with relatively short notice.
I had a therapeutic massage and a pedicure. Both the services were fantastic… very friendly, professional and well done. It was probably one of the best massages of my life actually.
What stops this from being a 4 star or higher for me was the attention to details around the facility — an over all lack of polish if you will (and not the nail variety).
For example:
–when I went to get myself a cup of tea, the first mug I picked up from the mug pile hadn’t been washed properly
–In one of the washroom stalls, the toilet paper dispenser was missing or broken so the roll just sat on the back of the toilet.
–The back of the washroom stall door was greasy, probably from various people with greasy hands post treatment touching the door. Except my appointment was one of the first of the day so It was clearly left from previous days
–No hand towels by the sink in the washroom
–From the massage table, you could see one wall of the room had greasy hand prints and smears all over the wall. It was a weird spot for hand prints actually but given that I could see it shine in the dim lighting, makes me wonder why it hadn’t been noticed enough to be cleaned.
–In the lounge area, the «side tables» are so far from the seating you have to get up to put your tea etc down on the table, and get up again when you want another sip. Its just awkward and not very relaxing
–One of the staff members came in and grabbed a cookie for herself at one point. I get it — they were tasty but maybe there is a stash in the back you could serve yourself from?
Spas are about experience, not just the treatments. I’m not a super clean freak or anything but I don’t expect to notice mess or disrepair as frequently as I did. None of the things I mentioned were hard to fix, I think that they just need to sit etc where clients sit to see what they see, a little more often. It has the potential to be great but not without a little more attention to the basics.

I’ve been to Newbury several times for Brazilians. They use the hard wax (no strips) so it doesn’t hurt as much and I’ve been very satisfied with the results. Sally is great and is good at keeping up the conversation throughout the session. I enjoy the spa atmosphere as well as it helps you relax before a somewhat stressful event. It is still really near the core though so parking is expensive and sparse. I’m not sure if Sally is still there as I know they do have a fairly high turnover for staff

I went and I want to give a good review… but I can’t.
i had a massage, facial and pedicure. All where very good services but I found some errors. Now I have only been to a spa one other time in my life so I figure-​I am not picky.
BUT I found the first problem to be the front desk where rather dull individuals and I am pretty sure they did not smile.
The waiting room has only three comfortable chairs everything else was straight as a board. In the waiting room they have ginger snaps and cold water to drink but there wasn’t appealing to me about either.
The bathroom while looked nice the showers where old and not special and the product avaliable was just regular cheap brands. They even had combs in those containers barbers have with that blue water but the combs looked really yucky!
And then there was the services… the girl who did my facial was cute and I liked her. But the lady who did my massage while seemed nice, the room was cold, there was no heating pad and the lights were on as bright as ever. When I stated that it was cold, I was only offered that the heat could not be turned up.
And the pedicure, it was very good but the girl who did my pedicure said nothing and the room it’s in isn’t very relaxing so conversation is necessary.
This was my birthday present from my fiancé… but it wasn’t awesome.
It would take alot for me to go back.

I’ve been going to Newbury for a few years now to get waxing done. My waxist is phenomenal, and even though I’ve tried other places in Calgary I keep going back here. No better place for value and customer service, for dollars spent.

Best spa in Calgary.

I’ve been to Newbury Spa twice now — two pedis, two massages, and one mani. Everyone I’ve met at Newbury has been super friendly, and great at what they do. I always leave feeling so relaxed.
They have a lounge area to wait in where they serve the food and drinks. The last time I went they were doing a special wine and cheese, and it was a Friday so it was pretty quiet. This time they had cookies and cupcakes — oh my! the cookies were SO good. I ate several in between my appts, brushing cookie crumbs off my robe (he he). But as this last time was a Saturday, the lounge area was very busy so it lost a little bit of its relaxation factor there. Nonetheless, they keep the cookie tray stocked. (which managed to keep me in a blissful state) ;-)

so, I was in calgary for the weekend and I thought maybe it’s time to get a nice massage. of course, I dialed up Unilocal to see where to head.
I discovered Newbury Spa only a few minutes away from my place so I booked an appointment on a Sunday! which in the normal spa world, they are usually closed Sunday /​Monday, not this place.
I walked in (had booked my appt the day before) and they checked me into their computer. They handed me a pair of sandals to wear and a locker key. They escorted me to the men’s changing room which had a full setup — shower, lockers, toilet etc. I opened my assigned locker which had a super comfy robe inside with a welcome note from the concierge and a piece of Lindt chocolate. Classy!
I stripped down, donned the robe and heading over to the lounge to read some trashy magazines while I waited. This place was busy — there were almost 10 other people there waiting.
Within 5 minutes, groups of RMT’s showed up escorting folks out of the room and soon it was my turn.
The entire place was hardwood floors and the rooms were very spacious and quiet — even though they had 10+ RMT’s working. The massage table was heating — which while a new experience for me, pretty awesome.
My RMT was pretty fantastic and the time flew by (unfortunately). I left really relaxed and she had a glass of water in hand waiting for me in the hallway.
As I left, they printed out a form letter which I could used for my health insurance claim and charged my card.
One star lost for the over-​crowding of the waiting area — that was not comfortable. Otherwise, it was spectacular.

I don’t have too much experience in terms of «spa“ing but I can certainly get use to it.
I received a Swedish massage package as a gift and recently had the best massage of my life! As it is located downtown, parking is along the street so it is hit and miss for spots. Change rooms were clean and everyone is very friendly with a nice relaxing atmosphere. The massage started off nice and to be honest I can’t tell you too much about what happened as I passed out halfway through. :)
When I woke up, my shoulders and neck had never felt better!
Only issue other than parking was that towards the end of my quick shower, the hot water was running out. It seemed like it was a busy day and hopefully just an odd occurrence.
I will be back again for more!

In full view, I saw a couple of women relaxing in huge ergonomic chairs having foot massages and drinking wine, wait a minute waz thiz all about. You know I am a huge fan of ergonomics!
I entered a very exclusive looking spa foyer, with calming earth tones and soothing lighting. The girl behind the counter was very amenable to explain about the spa plus provided me with a tour.
This is an ultra chic salon gals! Complete with private rooms with splashes of teak and sage colours and textured bamboo. Reminds me of those ultra modern spas that you see in Thailand or Singapore.
All sessions use organic products and there is a huge variety to choose from:
Having a Facial at Newbury includes a skin analysis and mapping addressing your specific skin needs. Massages are done by registered massage therapist and can be covered by your benefit claims. Pedi and Manis ensure safe and hygienic equipment and are priced at 50 to 85. Plus there is also Body Wraps using mud, seaweed or salt scrub and a thorough array of Waxing options.
Just writing these options make me want to book an appointment, and the prices are relatively inexpensive for this ultra modern facility.
But what catches my this Unilocaler’s eye are these extremely attractive two to four hour packages. Imagine four hours of a Swedish massage and facial with a Mani or Pedi. Or come in with your mother and both receive Swedish massages and a pedicures. How sweet is that!
Christmas is right around the corner too, and this is an excellent idea for spoiling a beloved someone. I am a new fan.