Maxima Travel International

Very disappointing!
Dealt with an agent called Svetlana. She sounded great and friendly on the phone. But that’s about it. Called to get some information about a tour package publicized in their website. Was requested to send inquiries via email and was told she will respond by the following week. Sounded good. However, after sending an email and waiting for 2 weeks, no response. Decided to send a follow-​up email and made a follow-​up call. The response on the phone was positive. She sounded apologetic and again promised to send me the information by end of the week. No information was received by end of week. Received an email that the information will be sent by end of day (Thursday). Nothing happened. I waited till the following week, again, no response. Guess you get the picture. So after several phone calls and emails and after dragging on for nearly 1 month, did not get any info.
I am sure glad that I did not sign up with the company or have paid any $ for deposits or bookings. After this experience, I don’t think I can trust this company to cater to my holiday plans.