Nestle Toll House Cafe by Chip

I called in last Friday to put in an order for a cookie cake for my hubby’s birthday. (It was on Saturday). I proceeded to put in my order and the girl told me to put the order in online. I went and did so and noticed all the pricing was different than what the actual store quoted me. I called back in to put in my order with them. The difference was almost $ 10. They said they only needed 2 hrs notice. However I still put it in the day before. I sent my brother to pick up the cake for me for the time we agreed upon and it was not ready. They said they did not notice the order. I needed the cake by a specific time and my brother had to wait almost another hour+ so they could put together the order. When the cake was finally done and decorated it looked like a 2 year old could do it twice as better. The Happy Birthday message was barely legible. They agreed to refund our money. However, I was disgusted by the service. I will definitely not return and also make sure no ones special day is affected by the lack of service.

They totally didnt taste good or freshly baked. It had a yucky food kinda taste. Too expensive for unappetizing cookies, nearly $ 2.00 a piece.
There wasn’t very many options. Straight forward common options: chocolate chip, walnut chocolate chip, pecan chocolate chip, snickerdoodle, triple chocolate, peanut butter chocolate chip, peanut butter, etc.
It was buttery, sweet n crispy. Cookies should not be thin and crispy. Thin n chewy… yes. But not crispy.
It didn’t give u that freshly baked homemade cookies kinda taste. It tasted like they have a big tub of pre-​made cookie dough that they scoop out and bake as they go along.
I wouldn’t recommend it and I wouldn’t return.

All I can say is OMG!
When they close for renovations I thought it was closed for good. But now their open again thanks goodness…
These are the best cookies I have ever tasted hands down. The coffee is real good too.
6 cookies for $ 8 or 12 for $ 15.Not bad price but for gourmet freshly baked melt in your mouth cookies worth it once and awhile.
I hope they open more franchises…
Simply amazing… :)

This is an American chain that I’ve seen in Niagara Falls, NY and Boston, Mass. all the time. I don’t believe they are trying to compete with Tim Hortons, but rather Mrs. Fields as they have lots of sweets such as a huge amount of cookies, ice cream and cookie cake. They are located in what I call «the dessert desert of Bramalea» as there is a Marble Slab Creamery and Funnel Cake place in same vicinity.
So how’s this place? Well, I had 2 cookies and coffee for 4.75. If we assume the coffee is around 1.75, then that’s $ 3.00 for two cookies. I would say that’s kind of expensive, but they are baked in house, so I guess that’s the premium you pay for freshly baked goods. The cookies themselves were pretty good, slightly better than Subway and on par with Mrs. Fields.
As for the coffee, it was okay. Comparable to McD’s coffee. However, I liked the couches and here and the design of the place. It felt modern even though it was in a mall.
Verdict: A nice little oasis and a good resting place when you are tired of shopping with decent desserts.

They’re open again! I was so sad when I saw the Nestle Tollhouse was closed before I got to try it, but they’re open, with new management!
I got the six cookie and drink combo for $ 8.99 (came to $ 10.16 with tax).
The cookies are orgasmic. There, I said it.
Holy cow they’re good. And the girls behind the counter are so sweet.
When I inquired about the cookie cake slice combo ($ 3.99 –comes with coffee, milk, or soft drink) the owner graciously offered to make one for me as there were none available. It would take forty minutes. I was tempted, I had more shopping to do.
I declined because I was hungrier than that. I wanted six cookies
Just like their logo says: big enough to share, but are you?
–No. They’re too delicious.
Try the snickerdoodle and triple chocolate.
Drooool.