Hertz

3 days ago,
I picked up a car in Amsterdam airport that I returned in Frankfurt airport.
In Amsterdam airport they gave me a car with German license plate. Before leaving the premise I carefully checked the dents on the car as I know hertz Frankfurt is a scam. I asked the agent to write on the rental paper two dents that they did not write on the initial agreement they gave me (very small dents) — no problem, they added those to the report (although he said that the dents were very small and hertz do not care about those — in fact they were very small: less than a coin of 1 Euro cent).
When I arrived in Frankfurt, the hertz agent wrote on the returning paper that I had one dent and that the papers for the license plate registration were missing. I successfully managed to remove the dent from the report by showing the rental agreement. This morning they charged me approximately 200 euros to renew a registration paper for the car.
I have been renting frequently cards for the last 20 years (currently gold president at hertz). Firstly I never check the registration papers unless the hertz agent show them to me (which they rarely do). Secondly, Who on earth would steal registration papers from a car?. To the contrary, I am the person who should be compensated as hertz has been giving me a car in Amsterdam with no registration paper and I have been driving illegally for couple of days on roads…
So another mess that I have to deal with hertz Frankfurt airport (two years ago they reported a dent on a trim that they charged me for roughly 600 $). I was able to make an opposition to my credit card company which I had to defend for roughly 8 months but was successful at the end.
My advise, avoid returning cards to hertz Frankfurt. They have a successful scam operation…

Super Service, schnelle Abholung, super flexibel und bei der Abgabe auch super entspannt. Werde nun wieder öfters zu Hertz vorbeischauen!
Nur der Telefon Support war etwas schwierig, aber wenn man dann bei der richtigen Person ist, alles super.

Really good service from the car pickup staff with additional information regarding our route we were going to take.

Also…5 Woche spaeter, hasse ich die. Das ist alles.