Elite Hotel Marina Tower

A nicely appointed stately executive hotel — beautiful views out the front door — a bit off the beaten track and hard to get to. Awesome free breakfast! My phone and my tv didn’t work.

I’m a local Stockholmer but for the benefit of people traveling to Stockholm I’m writing this review in English.
First, I have not actually stayed the night at the Elite Hotel Marina Tower, however, I’ve visited through conferences and also arranged a workshop at their premises. Hence, I’ve done quite a lot of interaction with the staff, used their facilities, eating at the restaurant and I’m very familiar with the location. But the quality of the rooms and breakfast is not part of this review or rating.
First of all — the location. It is really nice with the view of the water and the skyline of the city during night, however, this isn’t exactly downtown Stockholm even if the distance (if you could fly) isn’t that big. If you like long walks you can certainly walk into city, or Söder (the southern island, which is the closest), about 2 km, but it isn’t particularly scenic and it is next to a big road. There is no subway here, but frequent buses (about 5 minutes to Slussen (from where you can get anywhere, it is next to the Old Town/​Gamla Stan)) and a ferry. Make sure get a ticket ahead of time (using phone app, text message, travelers card, etc) because you cannot pay on the actual bus/​boat.
The facilities, conference rooms and the restaurant is really nice. Good, high quality, modern food. Frequently new selections of craft beer, among other things. Big plus for free, actually working, high throughput WIFI without password — that’s something you usually doesn’t associate with hotels.
Really the only complaint (that makes me rate this as a 3 instead of a 4) is the quite inattentive. It is like they are not really saying anything, or are aware that you as a guest (or organizer) would benefit from knowing stuff like «now the coffee is served outside your conference room» (or maybe ask if it is preferable that they knock on the door and let us know) or «this is what will be served — you do not need to sit around for coffee because it is server upstairs», etc. Sure, they’re nice. But they’re not really service minded — it feels like unless you pull out the information you need from them — then you’ll never get it.
If they just fix the inattentiveness — then this would be a 4 star rating. And with the possibility of the rooms being top notch — maybe even a 5.

Giving this hotel a one star is being generous. Where do I begin with this hotel? Well first and foremost, this hotel is WAY out of the way and is a pain to get to. Not within walking distance of anything. Booked on Expedia and was presented like it was a short ferry ride to all the major sites when in reality the «ferry» only comes once an hour, and you cannot buy tickets on board which brings me to my second point. The first day we went up to the reception desk to ask where to catch the ferry and she said 20 meters to the right. She failed to tell us at that time that we needed to buy our tickets at the reception area prior to boarding the boat, which we found out too late and missed the boat and had to return to the lobby to purchase the ticket AND wait another hour for the next ferry. With that being said, the customer service here is terrible and the people who work at this hotel aren’t friendly. I will move on to the breakfast. The «buffet» breakfast that is included in your hotel is DISGUSTING. The scrambled eggs are runny, they also have hard boiled and soft boiled which tasted like rubber. There is no variety just lots of bread and even the fruit bowl tasted sour! Lastly, the elevator to the hotel that brings you up to the street level to catch the bus anywhere in the city was broken, and when asked when it would be it would be fixed, the customer service people just said it was broken and didn’t care that their customers needed to walk their luggage up 115 stairs. I am young and healthy and consider myself to be in decent shape, and it was even a challenge for me. SO if your a person with health problems or handicapped in anyway, please avoid this place for they will not accommodate you. Strongly discourage staying at this hotel.

Has raging reviews online non of which we found to be true. It’s extremely hard to get anywhere from here. It’s kind of a tourist trap. The staff is rude. August 25^th at 2pm woman in front desk bad attitude. We asked for directions to ferry failed to tell us that we needed to buy tickets at front desk. Because only with Swedish phone by text and no ticket sales on boat. If is obvious we are tourists. Terrible service. Also the included breakfast is no good. Runny eggs are bad, and poor selection.

We stayed here during our honeymoon and loved our experience. They have a great breakfast buffet. The website said that they served a complimentary cold breakfast so we expected fruit and stuff but no! There were waffles, eggs, bacon, and much more.
We also took advantage of the spa and had a great time. The facilities are clean and easy to use. They have one large pool, a Jacuzzi, lounge area, sauna, and showering areas.
The only downside is that the hotel is located on the other side of the marina so in order to reach the main city area, you need to take a water ferry across. The ferry only comes and goes until 7pm so if you want to stay late in the city, you’d have to take the bus or a taxi back. The hotel was in the process of setting up their own water taxi when we left. Hopefully that one will run later.

Wow, came here for a conference. Amazing location, great food and fantastic staff.
Conference rooms are a great size, well equipped and fresh.
Would defiantly come here again. Easy to travel to as well.

The hotel is really nice, with small tall windows in the rooms and it doesn’t matter what side of the building you end up in, you can’t see that much anyway.
The rooms are really cosy, with amazing beds and a good 20 sq. I guess. There are single or double beds with shower or bath.
It’s a modern design with flat TVs on the wall and media connections for you’re computer etc.
The remotes are extremely slow if there’s anything to complain about lol.
We had a room (724) with a bloodstain on the sheets, so we called the reception and got a new room and a voucher for «Sturebadet Spa» for two.
In our new room we wanted to take a bath but the plug was missing so again we called the reception who sent one up within minutes.
The breakfast was also great with anything you could think off. But the staff did not speak either Swedish or English for some reason and they were a bit slow to refill and clean the tables.
But they had a fabulous waffle-​machine which did the most lovely waffles.
The surroundings are excellent just by the water and you can easy get a boat to Slussen in like 10mins. But check the schedule first, it’s like one every 50mins or something.
When we were leaving they even asked how out r stay was and if we had a nice time.
Now for the bad part, which probably don’t have that much to do with the actual hotel.
The Spa Sturebadet was really bad.
+ good looking pool
+ hammam — cosy, silent, hot and really lift your sprit :)
— the jacuzzi worked for 10mins, then it was silent while cleaning for 10mins. It was dirty and they missed cleaning it the day before.
— they offered complementary flat water and something with a little sparkle to it. No signs which was what. No juices, tea or coffee.
–the floor was so slippery in the shower area and changing rooms when the floor was wet even with the hotel slippers. Take care!!!
— if you pay for the spa entrance you don’t get access to the hammam if you don’t pay extra. Then it’s another 100kr additional.
— pool, jacuzzi and a little sauna is all that is included.
–only two showers available when you’ve exited through the dressing rooms.
–sauna only fit like 6ppl and it’s not possible to throw any water on it to raise the temp.
–the desk lady was really grumpy when we came and left.
Don’t waste your money here except if it’s included in the rooms.
The grade for the hotel is 4 and the spa a 2.
Will stay in the hotel again, but not going to the spa again.