Cineworld

Great cinema, very busy, but sometimes a little too busy. Never enough staff to serve on the counter. I always but tickets in advance and collect from the machine. Nevertheless you still end up queuing for 10 mins trying to get some pop corn for the kids and second guessing which que is going to move the fastest! The last film I watched the 3D was out of sync, after a barrage of complaints over the first 15 mins they had to restart the film! I thought there was something wrong with my glasses.

Ok cinema but needs extra staffing to accommodate customer satisfaction.

Place is a bit weird. Saw Django there recently in a screen that was to say the least intimate. Seats are comfy though. It does seem a little overpriced and must admit i find the lack of a proper ticket booth bad.

it was alright lack of staff the place could do with being refurbished

Went here for a friends birthday day out, to see John Carter. The cinema itself is in good condition, but the lack of staff is what worries me. There was a que of 7 people waiting to get food and drink, there was one person on the till, so we waiting atleast 20 minutes and missed the start of the film. Also a big letdown is the prices they charge, but thats like any other cinema, Large coke and some nacho for £8.70 is a bit steep.

Staff are extremely slow, takes ages to buy a ticket or drinks. Have had to queue out the door on several occassions. The place is usually dirty and full of gobby teens as well. Sound and picture quality is okay though.

As far as the visual and audio quality are concerned, this place is as it should be. Regarding prices, although it can feel like an expensive night out, most cinema’s (outside of London) are pretty much equally priced, although food and drink at these places is on the pricey side.
So why only 1 star?
Over the last 12 months the number of staff working has dwindled to a shockingly small number.
Humans have been replaced by machines to purchase tickets and getting hold of an actual person is beyond the realms of possibility. Should you choose to pay cinema prices for food or drink you will be in for quite a wait as the number of serving staff is totally inadequate to meet the demand and at most times a huge queue will be snaking around the building.
If they can find it within their business plan to actually employ some people I’ll do another review but until then you should avoid and find somewhere that employs real people.

took my nephews to see a film and by the time we had the usual cokes and popcorn the total bill came to £25.
The food and drink prices are terrible but the cinema is great but on a regular basis for a family would cost a fortune.
Easy to get to and loads of parking, comfortable and clean but why not go to home bargains just up the road and stock up on sweets and popcorn.
This can save you a huge amount of cash

It’s ok there, but could use a refurbishment. The sound is a little quiet as well.

Me and my gurl when to see ‘Tomorrow, when the war began’. enjoyed the film, but it was really quiet, ie, hardly any staff on, and the one’s that were there were not very helpful. but this didnt stop us enjoying our night out together.

I go here like every other week.
Normally the same experience.
Everything’s generally ok, nothing especially good or bad.
I’ve only ever seen a few problems with film quality.

I try to get to the cinema whenever I can as I love seeing new films on the big screen with my popcorn by my side. This cinema is not near where I live but I often go with my sister and when we do we try to go to Cineworld in Wolverhampton. This cinema is a great cinema where everything is clean, tidy and although it may be a little more pricy than some cinemas I would rather go there and guarantee a good cinema viewing experience and here is why.
First the address:
Cineworld.
Bentley Bridge Leisure Park,
Wednesfield Way
Wednesbury,
WV11 1TZ.
Now the cinema is located within a nice leisure park which has a pizza hut and Chiquitos and Dorothy Perkins, Home Bargains, Hobbycraft and a huge Boots. This is good if you fancy like a bite to eat or a little bit of a shop before or after the cinema as I like to make the cinema trip last longer and make a proper day or night of it. It is a nice park which does get a little busy but you can always find a parking space and I have been when everywhere seems to be packed.
Parking is free at this cinema and you walk in and you will immediately see all of the film times listed above where you pay. Now prices are usually £6.20 for an adult but if you get there before 5 then you will be able to get in for £4.20 which is a massive saving. Students manage to get away with £4.70 which is good.
The cinema is clean and has a small area where you can buy sweets and then a slightly bigger area where you can buy your drinks, hot dogs, nachos and popcorn. The prices are not bad with small popcorn being about £2.50 and a drink being around the same. The food is fresh and I have never had a problem with it. I say fresh but I mean as fresh as you can expect within a cinema.
You have to go through to the cinema screens and all tickets are always checked thoroughly. Now the screens are quite big and the cinema screen is massive and takes over the whole side of the wall. The seats are staggered nicely so you do not get a head in front of you very often and they are quite comfortable.
Now you know when you go into cinemas and you get that nasty sticky feeling to your shoes whenever you go anywhere? Well you don’t get this in this cinema as the floors are spotless. There are bins so you can deposit your rubbish which most people do do and there are plenty of seats where you can all see the screen perfectly.
Now the film quality is fantastic and I have never encountered a problem while they have been playing the film.
Staff are plentiful and do check the screening every so often so if anybody is playing up then they will get found out. The staff are friendly enough and keep themselves to themselves a lot of the time.
Now I am not saying this is the best cinema in the world and I am sure they do encounter problems but I have never had any. You can call the cinema and ask them anything and they will do their best to answer you. You do get some problem people in there but they get thrown out or behave as it is quite strict here.
I think if you are in the area then it is a good cinema to go to.
Thanks for reading.
xxx
P. S. This has been posted on other sites but always by me katygriff

Wolverhampton’s main cinema — can be a pain to get to as it is not in the city centre. You must get a bus from the town centre, takes maybe 20 minutes. Standard cinema really, shows a good range of films and tends to show them for a longer period of time than other cinemas which is good. Quite pricy, as all cinemas are these days, but it is well worth going on a Tuesday when tickets are cheaper. There is an entertainment complex in the area, so there is also a McDonalds, Pizza Hut, pub, KFC, Mexican restaurant, and a bowling alley is about to be opened. Usual range of cinema snacks — popcorn, ice cream and pick and mix, etc.

Large multiplex cinema. Shows all the mainstream, blockbuster films, but feels rather faceless. Located outside the city centre and surrounded by fast food chains. Only really worth going on TUesdays when tickets are cheaper.

I find this cinema ⁵⁰⁄₅₀. It is over-​priced as are many cinemas these days, but at the same time if you can make a Tuesday night then you get a bargain night. They have a variety of expensive snacks on sale and if you are not careful can easily spend £5+ on the pick and mix section with just a handful of sweets! The staff collecting the tickets seem friendly but the ones actually behind the counter selling the tickets seem a little dopey, you know you come out for a entertaining night, and the first point of contact is someone with no smile and no please or thank you just small values that don’t cost people anything. On a good note the building itself is clean and toilets seem well maintained and checked regularly.

Great staff, they always show the best films for a long period
of time.
very good location.

Not a big fan of cineworld, as soon as you walk in you get bluetoothed with some file, worried me the first time i went there but used to it now. Staff seem half asleep aswell and i dont like the seats, they are too low down. Plus point is they have a decent variety of films on.

cineworld is lovely and nnot to many roudy kids that hang around due to its location. screens areas are all quite large with amble seating room and leg room, as always drinks and popcorn are expensive but were isnt. small play room if you have to wait and theres always kfc mcdonalds, a pub and other restaurants along with the small retail center over the road if your there in the day.

The cinema is in a nice location at bentley bridge. You can go to the various reasturants around it and make a really nice day out.
Has really nice staff and has some little games inside for everyone to play on.
The pick and mix is expensive but they have popcorn combos which save you money.
Have alot of films on and some asian ones.
Really like this cinema.

I really like this cinema. It’s a multiplex. It has big comfy seats. It shows all the latest films and it serves popcorn — what more could you ask for???