D A Whiteley Autos Ltd

POOR CUSTOMER SERVICE ! This is a badly run family business with an arrogant whiney owner called Doug ! He’s your best mate one minute while you’re paying him, but the moment you need help, advice or something that involves a little extra effort he is very unpleasant to deal with !! The work they did on my Mercedes caused a chain of problems which resulted in me selling my car for almost nothing as repairs outweighed the car value ! My van the MOT’d had a list of advisory notes suggesting i pay £1500 to get it all done, so i took it somewhere else, did the simplest of changes (bulbs tyres etc) and it passed with a specialist garage for $ 200. Doug is friendly when you’re paying them but don’t ask questions or he gets very childish ! I will certainly be steering clear of Whitleys Autos in Woking, Surrey from now on !!