Domino’s Pizza

My partner and I decided to order pizza from Dominos today. My partner placed the order by phone and we were told there would be a 50 minute wait on the food, which was fine.
Fifty minutes passed. A little while later, the partner gets a text message from the driver and he calls him up. The driver said he couldn’t find our house and became difficult when my partner tried to explain our location to him. The driver was rude to my partner and hung up on him.
My partner phoned Dominos to complain. It was explained to us that the driver wasn’t going to co-​operate and had effectively gone AWOL. The supervisor we spoke to said he’d cook our food again and gave us a full refund. Nice man.
An hour later, a different driver delivered our food. He apologised for his colleague’s behaviour. Trouble was, our order wasn’t right. The Fanta became coke and the thin crust on one of the pizzas had become a cheese stuffed crust. Delivery driver was mortified but we decided to leave it. Just feel there was a lack of customer service and attention to detail.
I would like to point out that we’ve had loads of Dominos delivered and this was the first time something went wrong.

Domino’s Pizza in Winchester is in a nice location situated in the town centre and if you buy the pizzas inside the shop then you get ‘Buy one get one free’ offer. You can order it online too, on their website, however you wouldn’t get the offer deal thou. The staff there are friendly and if you did buy a pizza in the shop it would take about 15 mins wait time and the quality of the pizza is good.