Papas Fish And Chips

Went here for Christmas work lunch with 4 colleagues. Was nicely greeted at the door and shown to our table. Food was ordered and delivered to the table promptly and to a great standard. Waiters are very polite and helpful. Food was brilliant. Overall great service. Will be going back for sure. Also has takeaway fish and chip shop on site.

I recently visited this restaurant with a couple of friends. To say the place was busy is an understatement!
I had tried to reserve a table online for that evening, but reservations must be made 24 hours in advance if booking over the internet. You can ring the restaurant direct, but I decided to chance it and just turn up.
We we’re greeted with a queue of people all waiting at the reservations desk. When we got to the front of the queue, we we’re advised to take a pager and when a table becomes free, it will light up and vibrate. This wasn’t such a bad thing as we we’re waiting for another member of our party to turn up.
The pager finally went off after about 30 – 40 minutes of waiting. By that time I wish I had rang ahead to reserve a table, however, we later found out that a couple that had reserved a table for 6.30pm didn’t get seated until 7.20pm!
We we’re taken up to our table and handed the menus — which were newspapers. Quite a novelty! Once all the party had decided we ordered with our waitress, 2x fish and chips and 1 fish, chips and pattie (for those of you who aren’t forom the Hull area and don’t know what a pattie is, it is mash, sage and onion battered and then deep fried)
Shortly after ordering our meals, the table next to us sat down and looked at the menu. They then ordered their meals by which time, our drinks had come. The tea is Yorkhsire Tea and comes in a official Yorkshire Tea teapot.
After a while, we were starting to get a little restless for our meals so asked the waitress how much longer it would be. We were told it wouldn’t be much longer at which point the people on the next table (who arrived and ordered after us) had their meals brought to the table! We were not impressed to say the least! I My friend then got the attention of our waitress to complain. We were told that there had been a mix up in the kitchen and that ours were getting plated up next. 5 minutes later, our mains arrived.
The portion sizes were good and the fish is skinned and boned. The fish and chip meal also comes with peas and a slice of bread and butter. To be honest, the meal was really nice. The food was hot and tasty, it was just such a shame about the service. This would have been a 1 start review had it not been for the food.
In conclusion, Good food, awful, unorganised service, probably down to poor management.