A B C Caravan & Camping

Having spent over a £1000 with them over a few months on camping gear, had a problem with the tent, I wanted to return it for repair/​alterations; having put the reciept in a safe place, could not find it, but the transaction was on my bank statement. They refused to do anything, even though trading standards said they should do. As for bank statement they said «I could of come in and brought some things to the tent value, just to claim on the warranty of the tent». What do they take a genuine customer for. I finally found the reciept and they did change it, but as others have experienced there aftersales service is BAD really BAD, and so I would never buy anything off them again. I might go and look, but buy elsewhere. The
site forum has many simular unhappy customers with regard to aftersales service.