s2as

Beware they do not deliver! I ordered an item in March and paid for next day delivery it is now the 30^th June and I still have no item. The item was small and i paid 5.95 for next day delivery, after being told the delivery was being made by 2 different companies but they had no tracking numer, 3 months on I am now being told it was delivered by Royal Mail and they rang Royal Mail who ‘told them’ it had been delivered, no tracking number but they told them it had been delivered?
I was promised a refund in March I was promised an immediate refund in the middle of Juen and now I am told Royal mail said it had been delivered!
When I rang them 2 weeks ago they promised an immeduiate refund without even askign my name or order number so not sure how they were going to do a refund when they didn’t know who they were talking to.
It is one thing to not deliver because they have the stock they have sold you but the follwoing string of lies to avoid refunding my money is pretty poor.

Great shop for anything to do with watersports mainly the daddy that is kitesurfing, also deals with snowboarding. Run by friendly, helpful staff and always a good deal to be had.