Freewheel Cycle Shops

This should really be your first stop for all things bike related in Nottingham. Excellent workshop, Very knowledgable staff and lots of enthusiasm. Discount given to students, ctc members and local clubs.

This has to be the best bike shop in the east midlands. The staff have a vast range of knowledge and I guess this is down to all of them being cyclist. The shop itself caters for everyone and if there’s something you want that’s not there they always seem to track it down.
On top of the shop they also have a fully equipped work shop with seemingly limitless skills.
Definitely recommend and will always return.

I agree mostly with the things other people said, its (mostly) a good shop with (mostly) friendly and helpful staff. BUT:
I bought a new bike (every-​day-​use Globe city) there half a year ago and since the beginning, I have had problems with it, lots of small things, e.g. the backlights never worked properly, I believe and my first pair of breaks were worn off after only 200 (!) km and the mechanics wanted to seriously tell me that this is normal. And when I got the bike, they didn’t even oil it, the chain was dry, I had to do that myself. Normally a service that I think would be included if you buy a £700 bike.
Also, the bottom bracket has been clicking and cracking since the beginning and I’ve had it in for repair for this reason a few times (at least 4 – 5), but it has never been properly repaired, they simply don’t want to take this on warranty and change the part (Worse, I had a discussion with the ‘boss’ today and they seem to think that customers don’t even PAY for their warranty when buying a bike, Ridiculous!).
They keep fiddeling with the bottom bracket and refuse to change it even when I am sure it’s that part. The owner/​boss (I think, at least he behaves like this and is one of the older ones there) simply told me I cannot be sure and it could be anything and locating a click by listening isn’t possible.
From my chain he also wanted to tell me that is is my own bad maintenance (I oil the bike roughly every 2 weeks and I have NEVER had problems like this with my old bike which I have used for 13 years now) that causes this. As I have had this problem since the beginning this just isn’t possible.
I’ve now decided to change my bike shop. Unlucky, I likes it otherwise, but the way they treat theit warranty is simply annoying and ridiculous. Be carful when you buy a bike there and make VERY sure everything is ok before you buy one.

FreeWhell is a great independent cycle shops with expert staff with years of experience. Whether you are a racer, mountain biker, city commutor, there is a whole range of bikes from £150– £3000.
They stock many majoy brands like trek, specilised, orange Brampton and have a clothing department and workshop. There is a section for accessories like locks, lights, helmets, gloves and upgrades of forks and brakes