Burntstump Inn

flies everywhere in this pub, unclean, food under the tables, bad staff, flies landing on the food, cheap made rubbish food bought from a market or car boot sale. sold at a high price.15 yr old waitresses who dont know what the day was.55minutes waiting for food, then the flies land on it plates unwashed and served with food stains still on them

Seemingly staffed by (mostly) surly teenagers, this place seems to serve bad pub food with a bad attitude. Don’t be fooled by the ‘Two for One’ on virtually every main dish, you get what you pay for. I was disgusted at paying £1.90 for a very small orange juice, 160ml it turns out. When I questioned the size, I was told it’s the size of the bottle I can get another and put two together if you want?. Taking up this offer would have meant paying nearly 4 pounds for just over half a pint of orange juice. Having half a pint of beer would have been a better option. Not exactly doing their bit to curb binge drinking.
Oh, and if you are a real ale lover, prepare to be disappointed. At least 4 lagers on offer, and one mass produced ‘smooth’ bitter was all I saw. That’s after going to have a look as the waitress could not tell me what beers they had. Two of us had burgers, which the menu claimed came with ‘Heinz Burger Relish’. However, they arrived dry. When I asked a waitress about this, she said I can bring you some if you want, which she did. No word of apology though. After waiting 10 minutes for a half a lager to come at the end of the meal, we cancelled it as we just wanted to pay and get out.
The day we went was apparently ‘Fun Day’, with the staff dressed in school uniforms, a raffle taking place outside, a clown wandering around, and distorted, overly loud music pumping out in the area just outside the pub. The whole thing felt trashy, the young staff knew nothing about the food when asked, and came across as quite rude. We were asked if we were ready to order twice within 2 minutes of being seated, then after asking for 5 minutes to actually read the menus, nobody came to us again for about 15 minutes.
We came here for the park really, but to be honest this pub now seems to attract a certain type of clientele, and not a pleasant one. Stood by the bar, I heard one man loudly shout C*NT! at the fruit machine he was playing. When returning from a walk around the park, we (including 2 kids) were subjected to seeing 4 ‘men’ taking a leak in some trees, only 30 seconds away from the entrance to the pub where the toilets were. The sad thing is I remember going to this pub a few years ago and it was nowhere near this bad. I seem to remember they had a separate restaurant section, and the food, service and ambiance of the place were all fine. I don’t know what happened, and frankly I did not believe they still did pub food this badly in this country.
Really wished we’d have gone to Burger King or McDonald’s for a snack before heading to the park! The really unfortunate thing is that this awful pub seems to attract some unsavoury characters, who in turn taint the experience of the park. Until it is under new management, avoid this pub at all costs, especially where food is concerned.

This place is situated at the edge of Burntstump Park, just past the police HQ, and near to the Seven Mile pub. The park itself is very popular, and so the pub gets rather busy, particularly at weekends and on school holidays.
I went yesterday, at about 5.30 (not expecting it to be busy, as it was pouring with rain, and had been, all day). A large section of the place was cordoned off — I later discovered it was to do with a staff ‘do’.
I found a table eventually, whilst my husband went to the bar. He was told by the barperson that a waitress would come to take our order for food. She did — but only after I’d stopped her to ask her to. We had been sitting for 40 minutes whilst the manager wiped tables and put «reserved» notices on tables, as soon as customers had left them.
The food arrived 20 minutes after ordering, and was OK. Standard pub grub, though I feel the menu is far too large, and confusing, with 2 for 1, specials of the day, and various other «offers».
In all, the food was OK, the prices very reasonable, and the place itself rather nice. The poor service let it down, though.