First Trust Bank

I really can’t complain about the First Trust… they’ve been pretty darn good as far as banks go. Only one complaint from me, but I’ll get to that further into the review.
I joined the First Trust as a student, as I had a) just gotten a part-​time job and b) I was about to become a student (surprising, I know). Most of the bank’s student accounts are pretty much the same — some sort of incentive to join, a large, interest-​free overdraft, a debit and /​or credit card — but for some reason I chose the First Trust. Think it was some competition to have your fees paid. But who knows.
The First Trust were helpful and pleasant, dealing with my request immediately. The account was open in no time, and I got my bank card and debit card a few days later. Not once did I have a problem with them the entire time I was at university, and actually I was so satisfied with their service that I decided to opt for their credit card.
Ar 12.9% APR, it was one of the lowest interest rates on the market. I called into the Ards branch, and was referred to Gary, who answered all my questions and offered me an appointment to get things going. I was back a couple of days later, and after a half an hour appointment, I was the proud owner of a new credit card. Shops, watch out!
My only issue with the First Trust has been since I graduated, as they promised me a letter /​some form of contact regarding my student account. I was told that I would hear from them as soon as I graduated, but it has been a month, and there hasn’t been a thing. This did disappoint me, and I have since opened a new account elsewhere.
However, the First Trust were always amiable and helpful when I had any problems, and they sorted me out with everything I needed. Great experience… not quite ‘First’ class mind you.