Classificação do local: 5 Carrickfergus, United Kingdom
Just bought are first brand new kitchen from b&q. The design team were fab and so helpful! They helped us find exactly what I pictured and put it all into a detailed drawing so we could see it all come together! The rest of the store has a massive collection of goods for any job you need to do inside the home or outside! This is the only place we would use for all our diy gear!
Stewart R.
Classificação do local: 1 United Kingdom
Very poor… service is rubbish lots of staff about but most don’t have a clue or just are not willing to help you took me 45 mins to get some1 to go into their warehouse to get me length of floor trimming as they had no stock on the shelf 4 members of staff said they would go get the flooring guy and did not return also asked the garden centre guy about a few plants and he just tried to change the subject and bags of compost ripped open all over the place so had to get dirty to get a bag on my trolly
A K.
Classificação do local: 1 Belfast, United Kingdom
Very poor service & no one seemed to know what they were doing. Went to collect a ‘click & collect’ order. The girl at the till said she would get someone to do it. She left me standing 15 minutes until I asked again, as to which she got up & went & lifted the order from a cage & told me I had to go get a collection slip at another desk round the corner. Noticed the products were scraped so said to the girl at the desk & had to get a refund as they were the last 2 of the products. They then asked me did I have paperwork as they didn’t have any information on the order. Again after waiting another 10 minutes, eventually they found paperwork & refunded me.(the incorrect amount & had to go through the refund process a second time) Personally this store was so disorganised, unprofessional & customer service was very poor. I wouldn’t use it again.
Chris C.
Classificação do local: 4 Belfast, United Kingdom
Good selection and a very large store. they have a café ons ite too whihc does britsih roasted coffee.
Kitacl
Classificação do local: 4 Antrim, United Kingdom
This is a really nice big b and q with plenty of stock and very well laid out. Also a very good section for all thnigs for the garden!
Newsie
Classificação do local: 5 Larne, United Kingdom
I was in this B & Q at the weekend buying tools(Not for me, for the boyfriend! Can you imagine?) And the staff were very helpful! They took us to the right section, and gave us their personal advice on some of their favourites and those which is best value for money. As a result, we spent near to £100 on a couple of things, and in about 15 minutes! We only went in for those specific items, but I can imagine that if you had the time, you could spend well over an hour in the place it’s so big! It also stocks everything you could need for fixing, mending, doing up, drilling things etc and staff are always on hand to help you around the store, which is good. I would certainly return in the future for any handyman stuff I might need!
4myvie
Classificação do local: 4 Carrickfergus, United Kingdom
Being my local B&Q I would be in here on a regular basis. This helps when I need to find something as they pretty consistent with the layout of the store(one of the reasons why I like it). Not bad with their prices either and they have a no quibble refund policy which is handy but watch out they have a surcharge on credit card refunds. What I don’t like is they never have enough checkouts open if its even mildly busy the wait is too long!