Louis Restaurant

Now, if you take the service (apart from it being a little slow at times, to the point I had to get up and find someone to talk to) alone, the way I was treated at Louis was exemplary. I didn’t enjoy my meal, but I was given options to change my order, money off my bill and a free dessert. Kudos has to be given.
Sadly though, I didn’t enjoy my meal. I had the cheese beignets to start, which I expected to be a doughnut, but turned out to be some form of cheese deep fried mashed potato ball. Bit strange, but not awful. My main, however, was entirely inedible — a butternut squash risotto, that seemed to have a couple of tablespoons of black pepper thrown into it. The risotto first time around was undercooked (argued to be al dente, but undercooked is not al dente, it hasn’t got there yet). I returned it, and got the dish back cooked a bit more, but now overcooked. Over spicy, chalky risotto that was just unpleasant. I gave up — I was given the opportunity to change my dish, but silly girl that I am, I said no. So I chalked up the meal to a bad decision, and made my efforts to leave.
However, the manageress brought out a dessert as by way of an apology to try to convince me that my meal was recoverable — a trio of vanilla shake, chocolate biscuit and chocolate mousse. It went straight to my chocolate mother-​loving heart.
When the bill arrived, I was only charged for my glass of wine and starter. I thought that was a lovely touch, given that I hadn’t complained, or taken the opportunties that were offered to me prior. Lovely service, hopefully the food will be it’s equivalent soon.