Harvester

Breakfast at the Harvester in Merthyr Tydfil is a disorganised mess. The staff just don’t seem to have a clue. When the drinks are full there are no cups or glasses and when they come out the drinks are empty. At the moment we have been waiting 35 minutes for our breakfasts to come out and there is still no sign of it arriving. This is the second time we have been and it was the same then but we thought that maybe as they had not been doing breakfast for long, unfortunately it appears that the management just have no clue how to run a business. Very poor!

Use to be first class when it first opend. But felt cluttered, over crowded. So obviously popular, staff still very pleasant and helpfull. So I now choose my times carefully to avoid the crush of customers. Otherwise food very good,

Firstly, and I mean this is the most diplomatic way; the Harvester in Merthyr is stinking!
Dirty, cluttered, dirty, untidy and simply dirty. And before anyone jumps the gun; I must state this immediately; the waiters/​waitresses’ and most of the staff in there run around like headless chickens. So, I truly believe the cleanliness of this place is not the frontline staff’s fault.
I’ve held of writing this review for some time simply because I’m not one to sound off about bad places… each to their own and all that jazz but after several mediocre meals, one of which I ate, after being practically placed on top of a family of five, (apparently table spacing was not on the agenda at the team meeting that week) I’m forced to spread the word about the management style of the Merthyr Harvester!
A colleague of mine took her family to Harvester last week. She was greeted by the manager who had trained in the school of flippancy and rudeness. Which, she overlooked, you know what it’s like, your out for a meal, you want good food, on a nice table, in a place with a nice atmosphere. Arguing upon crossing the threshold on a night out is never a good thing, is it?
Anyway, she described her meal as ‘pedestrian.’ It was salsa deficient and failed to ‘Bring out the Best!’ unless there is a category for ‘bringing out the best dirty plates?’ then Harvester Merthyr’s got that contract nailed!
Anyway, they got through the meal void of salmonella etc. And then it was time to use the bathroom! Now, anyone privy to a Harvester will be aware there is a salad bar and that salad bar is go wild, help yourself, grab your own… so when there was no toilet roll and then no soap in the dispenser in the ladies you can imagine all the horrible little things that would go through your mind let alone all the horrible little things that would be crawling around the, go wild, help yourself, dig in salad bar in absence of wiping material and germ killing soap!
Naturally, she asked to speak to the manager. Remember cirque de’ flippant guy?
His reply:
‘Well, what you have to remember, love, you’re in Merthyr!‘
And?
‘They nick the toilet roll over here, you know, stuff it in their bags, take it home.‘
Now, even if the good people of Merthyr Tydfil did nick the bog standard bog roll (see what I did there) surely the big boys at Harvester could run with their motto and ‘Bring out the Best?’ or not even the best, just crappy (boom boom) toilet paper would do the trick and a bit of carbolic soap, right?
So, lacking in space, soap, toilet roll and frankly management with manners if I were you I’d give Harvester a miss and head over to the Nando’s on the same retail park!