Mercedes Benz

I really ought to give this place 1 star, but I’m gonna give them 2 on the basis that they’re friendly and you can get really good free coffee in their waiting area.
I have this whole epic story about trying to get the roof on my Smart Car fixed (it’s a cabriolet) but it really isn’t worth going into the details here. The basic story is one of broken promises, terrible, confused service, being without a car for a whole month, being threatened with a huge (multiple thousands of £) bill, and a few failed trips to pick-​up my car (this place is 30 miles from where I live). In the end they sorted me out and the final cost was «only» £350, but my general feeling about the place is that I’d try my best not to leave my car with them in future.