Julie M Twist Properties

Fur coat and no knickers!
Today I decided to speak to some estate agents about getting a valuation on my apartment and find out the rates of commission they are charging in the tough economic climate.
I went into JT new posh office on Deansgate for my first call; this is how it went from my point of view.
I looked in the window and then entered through the doors, it is dead, dead in the fact is has no warmth, energy, atmosphere and feels anything but welcoming.
Several empty desks faced me, one with a lady sat at it, with a sign saying lettings, as I was not letting I looked to the right, (the lady looked up at me as if I was in the wrong place, a hello would have been nice) walking to another void space on the right, with more empty desks, and a lady behind one that said sales, so I approached her. I said I had 2 questions, and asked about getting a valuation for my apartment, and what commission they charged to sell one.
I was told, it was 2% commission
The man (Tom) who does valuations is away this week.
I pushed for a little more, telling her where I lived, she seemed unable or unhappy to help, but started searching her PC for prices, she found one, and advised me of its price, (she had not asked what my property was? The one she quoted was a different type of property to mine), she continued searching, I felt awkward and wanted to leave, she asked a lady behind me who was on the phone, she quoted a quick figure some £50k less that my property is worth and went back to her call.
Eventually I decided it better to leave as I felt I was not welcome, and they did not want the business, did not know what they were talking about, I was not even offered a seat! I left my card and was told someone would contact me.
I then went next door to SG properties and the service was 1000% better, they seemed to want to help, knew what they were talking about, discussed a reduction in the commission fee and actually wanted and seemed keen to sell my property.
What is the point in any business having fancy offices if the service/​office is cold and unwelcoming? A Library has more warmth and energy.
I remember Julie Twist from when she worked at Jones Maidment Wilson estate agents before she set up on her own, she would never have given service like this.
As they say all Fur coat and no Knickers!

I rent my flat from Julie Twist, and I must say we’ve had no problems at all. When looking for a place they showed us round several lovely apartments, and seemed to have much more than did most of the estate agents on Deansgate we visited. They also didn’t try and show us places that we’d already told them we couldn’t afford or didn’t like the location, unlike many others.
I think as they’re just an agent, they have to get permission from the individual landlord of each property before they can do anything with regards to maintenance (this happened recently with some heating issues). So if you’ve had/​heard of bad experiences its probably more to do with the individual landlord than old Julez T.
They assign you a specific property manager as well so you’ve got someone to call or email about issues, and its certainly worked for us.
They’ve also got a couple of absolute fitties working there so if you’re passing by, you may consider looking at the windows to erm, check if there’s any good properties on offer.
Basically theres nothing an estate agent can do to get 5 stars, but Julie T is a legend.