HSBC Bank

Contrary to my expectations when it comes to university branches of major banks (with their ‘serve ‘em fast, take no crap’ attitude) this HSBC has over the past few months treated me very well. On both occasions that I have needed to set up accounts — one for personal savings and the other for the proceeds of a small magazine I edit — I have been given almost immediate appointments with advisors to discuss my options. The staff have been friendly, helpful and above all patient (figures are not one of my strong points, I will admit). I have been very impressed with the help in setting up the accounts and with the follow-​up communication to make sure that I am happy and that the money is in the best possible place. I really can’t recommend this branch of HSBC enough.