Coast to Coast

Utterly terrible. We eat at the Horwich branch a lot, and apart from the. Service being a bit slow, it’s always been great food and a good atmosphere.
Everything went wrong when we came to the Trafford centre coast to coast. Before we’d even say down we asked to see the gluten free menu for my celiac friend, and she was given a disclaimer to sign to say she wouldn’t hold the chef responsible if she got sick!!! So straight away she wasn’t filled with confidence about the quality of gf food!
We never had the same waiter twice, so half our food order was wrong, and the other half forgotten altogether! Drinks were not diet, (I’m an expert!) but the waitress insisted they were. Anywhere else they’d swap it for you regardless.
We also sent two halloumi salads back become the lettuce and bak Choi was frozen solid. The manager then came to tell us we were wrong to suggest that any salad ingredients were frozen, as they were all kept in the fridge not the freezer. Didn’t change the fact that you couldn’t chew through half the ingredients! There were several other little issues with the food, mine was cold, the sides were greasy etc etc etc, so all in all it was a fail of a day! Disappointing because other visits had been fairly good!