Barclays Bank

So we tried the Market Street branch in Manchester, and then decided to walk around and try this branch.
The woman we spoke to was a «personal banker» rather than a «business banker».
We got slightly further than we did in the last branch, however were still nowhere further into having a solution to our problems. We were supposed to meet with a business manager… but his excuse was «no point talking to me until you can get your accounts transferred here». But we cant get our accounts transferred… because our business manager in our home branch… is never available for meetings (handles over 1500 accounts), we dont have a direct line, doesn’t have email. Its crazy!
At least the lady we have been dealing with. did try to help.

Dealing with banks, especially overseas, is like pulling out your own wisdom teeth. The number of hoops you have to jump through to give the bank money is mind-​boggling; it’s just completely counter-​intuitive.
The bankers at this location were wonderful. They never denied what a royal pain the processes were and did their best to make things happen. I always had fun with them through all kinds of dealings from deciding what type of account was best to opening it, dealing with fraud charges while traveling (ouch), and ultimately shutting down.
I was heartbroken that my beloved banker who I saw most went out on leave when I went to close, but the woman I dealt with instead was an absolute joy. We laughed the whole time, and she made sure everything got dealt with properly.
A truly refreshing experience as far as British banks go. Cheers!