Tylers

I had previously thought highly of Tyler’s, however, my current experience with their furniture dept has really disappointed me and I have no trust in them anymore! I bought living room furniture in January whilst on sale. To start with I was hoping to have it delivered in a week from the stock in the shop to which they said NO, they would need to order it for me and I’ll have my furniture in April. I asked if I could pay a deposit and they demanded full payment! How shellfish! I made a full payment as I did like the furniture. Having waited until April we rang Tyler’s to ask when we’ll have our stuff, only to be told somebody forgot to ring is and let us know there is a delay from the supplier! We were sent vouchers to spend in the shop and I thought that was a joke! They can’t even supply what I’ve ordered! Why would I buy anything else? We were told the supplier has issues and we’ll have the stuff by end of May!
We gave it another chance and waited to May and just received a letter to say sorry it is now delayed to mid June! And that the products were on the waters!!! We’ll that no bloodly good to man or beast really, I have paid it full, I expect my goods ASAP. So I’m now left with the option to cancel my order and ask for my money back or wait while Tyler’s enjoy interest on my money!
I have put one star on here but it should be ZERO for customer service!!!
Why sell stuff that you can’t supply and upset your customers Mr Tyler??? Thought you would know better!, especially when you wouldn’t even accept part payment or deposit while I wait for the goods and then you don’t deliver on time??. Shamefull customer service! Watch out when paying he these guys upfront! Total disappointment !!

Expensive fancy kitchen shop.
Some things you might need and plenty of knik knacks you don’t, but will want to buy anyway.

Tylers is the only store of it’s type in Loughborough, if the town were any bigger it would have long been replaced by a John Lewis. If you are familiar with Bennetts in Derby then you’ll know the kind of place I’m talking about.
The product range is pretty much unique in terms of shopping in Loughborough but it comes at a price, this is no discount home bargains store. £80 might seem a lot for a cake tin for some and I’d agree!
However for those of us on a budget you can pick up a little luxury or two for a reasonable price great for buying house warming presents!
There’s a Café on the second floor that is sadly crammed into the corner and feels a bit dark and foreboding, the food is good but not great — shame as it’s the reason i’m only giving 4 stars

I’ve never eaten in the café so this review is about Tylers the store.
I must admit that this old family business has certainly done very well and it offers exceptional service and stlish produce. I recently brought 6 chairs and an oak dining table from the shop. The quality of the produce is very good. They also have excellent delivery staff. for example, when they delivered the order they put dust sheets in to install it properly and even put soft pads on the legs of all the chairs so that they would sit nicely on our laminate flooring. You don’t get service like that anymore. Then even better, one chair developed a small creak and they exchanged it without a quibble.
I would shop here again, no problems, no hassle.

This store has recently had a massive face lift. The front entrance is so inviting. They have just put out there christmas stock which is always a treat. So what can you buy here? Well to name but a few, Yankee candles, handbags, fine jewellery, kiten goods, gorgeous chocolates and Kylie Minogue and Kate Price bedding. Spread over 2 floors its a shoppers delight and remember to take your credit card!

Tylers has been in Loughborough for almost 40 years and what started out as a hardware store, has certainly done a good job at changing with the current trends. On 2 levels, it currently sells top end kitchen ware, gifts, furniture, textiles and jewellery. They also open a Christmas shop in December.
Upstairs you will find lovely furniture on display and ‘Tylers Coffee Shop’. the girls are well trained here in making coffee and you get a biscotti with coffee and a flake with hot choccie! The cakes are also very nice and the scones are made daily at the local bakery (as is the bread).
The café gets quite busy on a Saturday.

Large shop selling all sorts of lovely things for your home — furniture, kitchenware, vases etc etc — great for gifts. There’s also a café/​tea room upstairs, but I’ve not personally been there yet.