Zizzi

I was a little disappointed by my dinner even if Zizzi’s location is great and the restaurant is well decorated. I had a chicken and prosciutto salad. The ham was too salty and chicken was tasteless. I then ordered a scoop of chocolate ice cream which never came but which was on my bill. The waiter didn’t even ask if I still wanted desert or not. I will not come back.

There was a little waiting involved but The restaurant was full. Loved it! I went here two times, and the pizzas were great. Their dessert pan a cotta was okay. It missed the vanilla which made it a bit dull.
The people were lovely, and the wine was fantastic. I recommend this place if you go to London. Great service and great food.

This may be a chain but the service was spectacular. Food was fresh and un-​chain like in comparison.

We went to Zizi a while ago, and i can say that we will never come to it ever again! We ordered two main dishes –a large pizza with goat cheese & vege– & the other was spaghetti with meat balls, which i think they are very basic italian dishes, & when we tasted them, their flavour is really below standards & very disappointing. They were horribly tasteless. The only good thing they have is their starting appetizers, the bread & the Calemari were very good. & of course their big comforting space & decorations.

The place was very loud. I didn’t mind that. The service was extremely slow. We waited for over an hour for Pizza and Ravioli. The food tasted great but the service was poor

I went there with group of 9 people. We had to wait a bit for our orders but it’s ok because restaurant was very busy. Food was very good, although starters are too big I couldn’t even eat half of my main dish :)) stuff were very friendly

I had my first meal here when I first arrived to London, and it was absolutely amazing!!! I always tell myself that when in doubt, go for ITALIAN! Italian never goes wrong!
I wasn’t sure where to eat upon arrival, so I just strolled down the street to explore and see what’s poppin’. I noticed that Zizzi was packed with people and everyone looked very happy, lively, and excited in the restaurant! Very good vibe! I walked in, and I was immediately greeted and seated! It’s the BEST feeling to travel to a foreign city by yourself and be treated well!
By then, I was starving! When you’re hungry, you think you have the stomach for an elephant, but in reality, you can’t eat much more than usual. I looked around to see what others ordered and the lady next to me got this seafood skewer with potatoes! The dish was nicely presented and colorfully garnished, so I asked for the name of the order and ordered the same dish. Unfortunately, they didn’t have anymore seafood, so I got chicken instead. Whoa! THAT CHICKEN WAS DELICIOUS and TOTALLY UNEXPECTED! (Well, I’m from the USA, and we usually eat frozen chicken, which is tasteless.)
Along with my dish, I had a sweet and fruity strawberry cocktail! Everything went perfectly well. The service, ambiance, food! Loved it!
FYI, Zizzi is a very popular chain in London, and sometimes I feel that franchises and chain restaurants are average… but this is ABOVE AVERAGE!!!

Wir waren heute Mittag im Zizzi, ein italienisches Restaurant — zufällig gewählt. Fast eine ganze halbe Stunde passierte erst einmal gar nichts. Irgendwann stand ich auf, holte mir die Speisekarten und sagte, dass wir schon einmal schauen.
Gut, sie komme gleich. Nach dem «gleich» vergingen wieder fast 10 Minuten und ich versuchte Blickkontakt mit der Bedienung (wir sassen draussen) aufzunehmen und dann kam jemand.
Na gut, endlich konnten wir unsere Spaghetti mit Zucchetti und Safran-​Rahmsauce bestellen und diese kamen wenigstens ziemlich schnell. Sie waren wie auch andere Speisen, sehr hübsch angerichtet. Doch, wie die Sterne schon sagen, es schmeckte nur okay. Es geht definitiv besser, denn der Service war sehr langsam und unaufmerksam. Ich würde dieses Restaurant definitiv nicht mehr aufsuchen, falls ich andere Möglichkeiten und grossen Hunger hätte.
Fazit: Pasta und Bedienung haben Potenzial.

This was our first experience with this chain and apparently the last.
The service was terrible at this particular branch. It took us an hour and a half to order two main dishes and a salad, receive them and eat them. We considered desert but it took us 10 minutes to get a desert menu and after waiting 10 minutes for the waiter to get back to us, just paid the bill and left (this also involved waiting).
There were 3 and a half waiters for a very large, busy room. Our waiter also functioned as the host so he was too busy to give good service.
We were disappointed with the portions we got. From what I saw, if you order pizza or rustica or anything based on pizza dough, the portions are very generous. We ordered ravioli and a lamb dish and the portions were so meager that we had to order another main dish to satisfy our hunger. The salad was rather «tired». We won’t be going back to this chain again.

Went here at about 9 pm for dinner. We were promptly seated but it took over 10 minutes for anyone to even stop by our table to take drink orders. We ordered tap water which was never brought to us. We then ordered dinner and reminded the server about our water. It took him 5 more minutes. The food was horrible. I ordered the crab linguini… It was so incredibly bland. I have never disliked a meal so much. It was just bad. Don’t go here.

A good place. I tend to come here whenever I need to find a decent place near Earl’s Court tube. It’s the nicest place nearby, aside from Wagamama’s and Pizza Express. The food is okay. It’s not my favourite. I have to admit, I tend to feel a bit disappointed if I know I’m eating at Zizzi’s that night. This particular branch is always quite bustling and full, which makes for a nice atmosphere. I came here this past Tuesday with a girlfriend, and we actually had to queue for about 10 minutes for a table, around 8pm. I had a really delicious chicken dish, served on top of bread, with a small salad on the side. My friend had a pizza that looked good (but again not great). We split some house white wine that was okay. All in all made for an okay night.
Also our waiter was super friendly!

Not bad chain offering. Service was good and is open late for supper. What you see us what you get.

A very nice place if you want to have alternative italian food. The staff are friendly and most of them sound italian :)

Nice meal, food was pretty good quality. Service was a bit slow, but the restaurant was packed with more customers waiting at the door. If they fine tune the service a bit it would help, especially in bringing food out together. By the time all our food was served the first dish wasn’t very hot. We enjoyed the tapas menu and the desserts were delicious.

This was a good meal, tasty, not too expensive. It reminds me of the Macaroni Grill chain in America, perhaps a little fresher ingredients and a nicer dining environment — not quite so casual.

I don’t usually review chain-​restaurants, but I figured this one’s ok since it’s part of my UK adventure.
This place was really busy on the Saturday night that we went. To their credit, we were seated sooner than the twenty minute estimate I was given. Our food was quite delicious, and looking around at nearby tables, everything looked super-​tasty as well. A fair selection of wines made the meal even better, and the ambiance was quite well done-​up. The only thing that I found disappointing was the «garlic bread,» which was just slightly greasy naan.

Yeah it’s a chain
Yeah it’s VERY busy
But. .. it’s very busy coz it’s VERY good.
The starters are a little dull but well executed, the Pizzas are exactly what they should be (perhaps a little short of meat but Hey! thats a very individual take on them) HOWEVER the pasta is FIRST class. The Carbonara is better than MINE dammit and almost as good as my mothers…
Wine is as expected, as is the beer, coffee is good. The service is always good and the prices are fair.
Why not five stars? Too busy and a little crowded.

I have been a few times, is always dificult to find a good pizza with fresh ingredients, but Zizzi was a suprise, the food has been good, the first time i tried the RUSTICA and i can said they do great pizzas, tasty, with good portions.
IS affordable but the service is sometimes a little slow. The interior is one large room which makes for noisiness but is like in Italy: D. A clean decoration.
FV

A fairly omnipresent chain around London, Zizzi nevertheless offers up some good options. A tasty Italian breadboard with soft, dense olive-​studded ciabatta slices, a trio of olive oil/​chile-​spiked oil/​balsamic vinegar at your table for individual mixing, and interesting pizza and vegetable dishes make for a safe lunch stop.
We tried the Primavera pizza rustica (think oblong, thinner crust): definitely decent, although I liked even more the side of grilled asparagus covered in Grana Padano shavings. The Insalata Rucola was excellent: nice vibrantly fresh rocket, with just a hint of dressing.
Although I love finding smaller independent restaurants, sometimes when visiting an unfamiliar city it’s good to know which chains are reliable (and, for me, have plenty of salads and fresher foods, as well as various free-​range meats on the menu). Plus, offer wines in various glass sizes…

Die Pizza war sehr gut (kein Vergleich zu dem ekligen Frass bei Bella Italia) und das Ambiente ok. Laut und schnell, aber das ist halt London.
Immerhin, es gibt ein (unabsichtlich?) offenes WLAN (SSID: Netgear), was auch ok ist.

Ansprechendes italienisches Restaurant, wo man sich vom Kellner plazieren läßt, immer gut besucht. Aufmerksame Bedienung, niveauvolle Speise– und Getränkekarte. Verglichen mit gleichwertigen Restaurants in Italien moderate Preise, ich war besonders beim Besuch mit Kindern angenehm überrascht. Für uns hielt sich der Geräuschpegel in vertretbaren Grenzen

Not a bad addition to Earl’s Court, which is (oddly) a bit short of pizza places. The interior is one large room, which makes for noisiness, but the staff seemed easer to please and, despite being busy, we were served quite quickly.
The food was fine, but prices seemed a little steep for what you get: my pasta tasted nice but nearly £10 for a main course at a chain is pushing it, I feel. Also bread comes in at £3 for a fancy basket (proper Italian restaurants provide this for free).
As dmj1962 says, the management of their disabled loo really misses the point: they shouldn’t stack all sorts of things in the way, as it’s not just wheel-​chair users who use disabled loos: people with less obvious needs may wish to do so, and don’t need to navigate past stored furniture. And no loo paper really is unforgiveable.
So, overall three stars.

This is a branch of the expanding pizza and pasta chain owned by the same group that owns ASK and Pizza Express.
The restaurant is basically one large room — it’s rather larger than it looks from the outside. The space is filled with tables, so it was fine when I visited for lunch, but I can imagine that it might get a bit noisy when more crowded.
The décor is restrained with a wooden floor, pale brown walls, and curved alcoves filled with sawn-​off logs as a design feature. (Well, at least the pizza ovens won’t go short).
Both pizza and pasta were fine — tasty, with reasonably portions, but not outstanding. Starters are around a fiver and mains from £6.50 for a basic pizza up to around £10 for slightly fancier dishes — most around £8-£9. There is a small range of both risottos and main-​course salads if you don’t want pizza or pasta.
My only quibble with what’s on offer is that the wine list — starting at £14.95 a bottle — is a little pricey for a fairly standard-​feeling chain. The service was OK, but seemed a little slow for somewhere that was rather less than half full.
So, not outstanding, but perfectly decent.
Readers may wish to see the following article in the Independent newspaper about their staff wages policy:

Make up your own mind…
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Update: we went there again last night as we had a 2 for 1 offer, and my other half had never been, so we thought we’d give it another try.
The food was OK — perfectly good, though a spicy prawn and pasta dish was rather better than my pizza, the base of which was a bit chewy and hard to cut. Great soup to start, though: mushroom with roast fennel. The service was very friendly and attentive, too — despite being choc full.
Two quibbles: on a very cold night, chilly air blasted half a dozen tables in every time someone opened the front door. They need a screen or something (the ‘air screen’ was totally ineffective).
More importantly, their disabled loo had furniture stacked outside and other items stored inside, and there was no toilet paper. The waitress said if a wheelchair user came in they would move all the stuff, and that senior management had sanctioned its use in this way. I don’t think this is really on: the whole point of disabled facilities is to make it easier for disabled people, not make them feel a nuisance for wanting to use the store-​room. They need separate storage.
NB: despite having a disabled toilet, there is a 5 – 6 inch step at the front door: OK for manual wheelchairs with some help, but no good for electric wheelchairs.