Wellesley Road Surgery

I don’t typically Unilocal non-​foodie places, but after my recent experience thought I might as well share for future joiners.
I’m torn between giving 2 or 3 stars and here’s why …
The Good:
1) The nurse who saw me first for an interview was very friendly and was quite chatty as she took my blood pressure, my height and weight, and went through the lifestyle q’s (smoking, alcohol intake, etc.)
2) The doctor who saw me afterwards to complete the registration process was friendly as well. I’m pretty sure I’ll feel comfortable seeing her for whatever cold/​flu/​broken toe will ail me in the next few months.
The Bad:
1) The registration process took 2.5 hours. That is insane!!! I’ve registered at other surgeries before and it averages to be about 20 minutes. The actual interview with the nurse took 10 minutes and the interview with the doctor took 10 minutes. You can do the math on how long I was waiting…
2) Registration can only take place between 8:30 — 10:30AM. This wasn’t so awful — I learned my lesson and will check the website next time I register with a GP.
3) There’s no parking. So if you’re planning on registering here, I suggest walking or taking public transportation to get here if you don’t want to constantly feed the parking meter.
In summary, this surgery gets 3 stars because the nurse and doctor are great and in the end, office operations really aren’t their fault. However! The way an office is maintained and managed is a big part for patients so if there’s anyone there reading this, please don’t take offence but as a constructive criticism to improve.