The Moll Clinic

The woman that runs the place does not know what she is doing. She didn’t carry out a patch test to see if my skin was compatable. A patch test is essential. Also she didn’t carry out a proper consultation, she didn’t give me the right pre and post advice. She actually told me to remove my hair by waxing and epilating which is actually completely the wrong method of hair removal when undergoing the whole laser removal procedure. I’ve already paid her in advance and only had one treatment done. She was incredibly rude to me on my first treatment and I haven’t been back since. I’m trying to get my £480 back but she refused me a refund. So I was going to take her to court but she said she will give the money back now. But its been 6 months and still no show of refund. She keeps making excuses every time I ring. I just can’t believe how rude she is, I have actually stopped ringing her now. I get someone else to ring for me. I didn’t see any reviews about the place before I went. This is the 1^st review I’ve actually come across. But I will be spreading the word because people need to know about these things, as bad/​wrong procedures can lead to permanent damage. Which is why I didn’t continue the treatment even thought she refused a refund on the large amount of money I had paid out-​front.