Saved my skin at the very last minute! Fantastic! Well, I moved house yesterday and quite frankly I would not have been able to had Safe Removals not stepped up and had a man in a Luton van rescue the entire situation only forty minutes after I called to explain that the removal company I initially went with let me down at the last minute. They even agreed to match the quote that I was initially provided, woop! I was sitting outside my old house surrounded by my possessions whilst I made this call and as you can imagine it was a perfect opportunity for a company to make a few extra quid from someone in a desperate situation, but there was not even a suggestion of this from Safe Removals, they were honest, professional, fast, reliable and extremely accommodating! I really cannot recommend them enough, thanks so much folks! Roo
Dander
Classificação do local: 1 London, United Kingdom
We used Safe Removals last week after using them once before and having a very good experience. This time around the service was very poor and in fact we had an item stolen from us! When we told them about this, they refused to reimburse us or even acknowledge this. They told us to go through their insurance if we want, but we need to pay the excess, and also pay them some extra money for VAT as they did not charge us any on the original transaction! BEWARE! This is not a reputable company that it once was!