Richmond Spa

PROS — They accept walk-​ins and prices are average for Richmond. Nail techs are all friendly.
CONS — As much of a friendly bunch they are, the guy I had did not do a very good job on my french tipped shellac nails. I normally let nail techs do whatever but this guy was clearly in a hurry (a lot of customers were coming in during the lunch hour) so I found myself gently correcting him a few times. The hand «massage» (if you could even call it that) consisted of him putting lotion on my hands for 15 seconds and concluding the manicure session.
My shellac nails chipped the next day. It was definitely a red flag when they were removing my old shellac and told me how hard it was to get off (it’s quality shellac, what did they expect?) — I should have known that their surprise was foreshadowing their products were easy to remove/​chip off (therefore lesser quality than other salons offering shellac).
They stopped talking in their native language when they found out I understood their language — interesting.
CONCLUSION — I had old shellac on a few nails and the lady said she would take it off for free but when the manicure session ended (the lady nail tech went to lunch and the guy nail tech took over), I was charged £3 for shellac removal — I mentioned it to him but he insisted they always charge for shellac removal. Definitely not going back!

This is a great nail bar. They accept walk-​ins and bookings. They do a variety of nail treatments and the service (and technicians) are good! The pedicure chars give a great massage and the ladies who work there greet regulars like friends. Prices are good for the area. Cheaper nail bars nearby compromise service and quality for price. Don’t be seduced. This is the place to go :)