Pride Of Asia

We tried using Pride of Asia for a wedding. The food taster sessions were ok but there was no consistency. On our first appointment there was no confirmation and no manager to see us and talk us through what was provided till much later. On another occasion the staff did not know we were turning up despite contacting them on the day and notifying them. If they were behaving like that prior to a wedding, I can only imagine what they would have done on the day. Would not recommend.

We had a recent wedding catered for by Pride of Asia. We paid a premium for the service as I truly believe you get what you pay for. We ordered for over 700 people and went for some exquisite starters.
On the day the starters were amazing, everyone commented on how good they were. We were expecting 700 people but on the day about 500 guests turned up. Now here is where things didn’t add up. Even though half the venue was empty on the men’s side (entire tables were empty including chairs on every single table) we ran out of some of the food. When the deserts were coming out from the kitchen, on the first run I noticed very small portions which were getting smaller and smaller to non existent. I have now been told by other guests that this is a problem with Pride of Asia, they seem to always get less food than otherwise ordered for and blame there being too many guests. I can’t comment on other weddings but they don’t have a leg to stand on on this instance. Allegedly Pride of Asia save on costs by keeping the quantity of food to the absolute bare minimum, either that or the waiters and waitresses are scoffing it all round the back!
The other thing I noticed was that despite being told there would be 1 waiter per 2 tables that was definitely not the case, with so many tables empty this would have been blatantly obvious. The service would have been lightning fast too which it wasn’t again another area where Pride of Asia allegedly tend to cut corners and bump up that profit margin.
As for the mains, it was ok and nothing to write home about.
On the whole everything was ok and went relatively smoothly, but if all our guests had turned up as expected we would have been in serious trouble. If this company concentrates a bit more on providing a good service and a little less on cutting corners and maximizing profits they could go far to rebuild that lost trust.

While out on a long, urban walk I started getting a bit hungry. However all the eateries along the way seemed to be fried chicken type joints which seemed a blatant contrast to my feeble attempts at fitness.
But Pride of Asia caught my eye. They were offering a lunch buffet (dine in) but also had special deals on takeaway. As such, I popped in to find out what I could get to go.
Inside, it was surprisingly nice and modern. On a street full over very old buildings, this had obviously been redone with a sense of style. The lunch buffet had a decent variety of fare, and I would have been happy to have gone there for a nice meal with friends.
Instead, I got a nice, small meal to go and it was very nice. Lamb curry, which was tender and in a hearty sauce (though not very spicy/​hot). I think my (fairly large) portion was 5#, which was very fair for a home cooked meal. The staff were very friendly and I’d definitely go back if I were in the nabe and wanted a nice lunch or dinner. Check them out.

I only gave Pride of Asia 1 star because three
is no option for ZERO. It is the worst catering service I have come across.
Recommended by my husband’s brother, we went with it and were totally
disappointed. They turned up 2 hours late and set up whilst guests were sitting
there even though the set up time was confirmed the evening before. They could
not deliver extremely basic service which was décor and food. The Nikah
ceremony was due to be at 6:30pm followed by dinner at 7pm which was all
delayed as a result of the late setup. Following a phone call from the brides
brother the evening before the wedding, we were promised that the organisers
and caterers would arrive before 5pm and setup before 6pm. This did not happen
at all and guests had already arrived only to find an empty hall.
We paid for ‘fresh flowers with vase’ however there were no fresh flowers on
the tables in the groom’s hall. We had also paid for ‘gold bows’ however this
was also not there. This minor mistake we are able to bypass however the fact
that the entire event was delayed and food was served cold as a result is intolerable
considering the amount of money we paid to have this extremely basic service.
The food was served at 8pm and my guests had to eat cold food. There was an
unpleasant odour which was roaming and the guests complained that some of the
dishes had gone off. The bride’s thali and food at the head table were all
served freezing cold. The standard of the pilau rice was very poor. I was told
I was paying a high price for good quality food and chose the more expensive
dishes in the view that this would arrive on time, warm and edible however I was
horrified with their disgusting standard of food.
The unlimited ‘coke’ that we paid for was not in fact coke as we were served
Pepsi which all had their seals broken therefore I could only assume were
refilled bottles.
The ‘professional uniformed waiters’ that we were promised were not very
professional at all. The bride’s hall had a 17 year old girl who was the
manager who could clearly not manage the event. She was not organised and did
not have a structure for her staff instead shouting at her staff in their faces
in front of the guests. This was an utter disappointment and lack of
professionalism displayed by Pride of Asia. A few more
issues raised were: 1) Dirty /​stained glasses & cutlery– and not just a few. This was
the biggest cause of complaints 2) Food served luke warm and gone cold in some tables. For evening
wedding with food being served at 8.30pm this should not have been an issue. 3) We estimate the total number of guests were between 300 – 350.
Therefore some guests to not have dessert was unacceptable. 4) Considering the low turnout we expected lot of food to be left over.
However once we enquired about this we discovered some food being moved
upstairs away from view and most of the rest set aside for staff. We did take
some food away but clearly there should have been more.
The guests left feeling disappointed with the food and delay of the entire
ceremony as a result of mistakes made by Pride of Asia. We, as the bride and
groom are left feeling that we had paid for a service which was clearly not received
on more than one aspect. This was embarrassing for the bride and grooms family
as we could not provide the basic event that everyone had been hoping for. It
is a further frustration for the bride and groom who only have this event once
in their lifetime and was absolutely tarnished by the company. It is absolutely
inexcusable that so many mistakes should occur in any one event and Pride of
Asia’s team, event management and staffs needs to be reviewed carefully. We do
not wish this upon any other bride and groom and strongly suggest that Pride of
Asia to work exceptionally hard to provide the service people pay for as this
is no small amount. Additionally, we had written 2 complaints
to Pride of Asia and surprise surprise no response, acknowledgement or apology received
to date. All I could say is do not use this company and I hope they go bust so
they cannot ruin any more weddings. They charge an arm and a leg saying that
they have given you a good price however the biggest mistake I made was not
researching on other wedding organisers and going with a recommendation.