Pets at Home

The staff are absolutely appauling– rude, inconsiderate and liars.
I saw a fish getting attacked by other fishes in a fishtank and the poor thing was lying on its side, as normal, i told a staff member and she said «oh i’ll sort that out in a second» 10 minutes later, she didn’t do anything. Therefore, i told another staff member so she said «i’ll get someone to help»…no-one came after another 10 minutes.
Looks like they’ve lost a customer. I won’t ever go there again. I was shocked. I thought they take good care of animals considering they ARE a pet shop. I guess not.
MY RATING: –1 (in order to post this review i have to select a star so i picked 1)

I have been to this outlet as well as Enfield and I must say this chain needs training in how they deliver good customer care. It really can be appalling. The Chingford branch is always out of what I need.

Now I know going to a retail park isn’t the best way to support your local shops, but sometimes you have to go to one. Pets at home is a good store for a whole host of pet supplies. This branch in Chingford even has an onsite vet. They run good deals on multi buys and the staff are helpful and friendly. You can even bring the dog to browse with you.