Orba Spa

I brought a pre paid voucher for this place, when I rung to book the receptionist was quiet rude. I asked to book a specific date and her response was and what day is that in a not so nice tone! I would have thought she would know which day it was as don’t these places keep a diary? Anyway she replied it was fully booked instantly. She said I should just turn up. I didn’t fancy just turning up and having to wait there the whole day especially it being a Saturday that I wanted to go in. So I booked a half day from work during a weekday and just turned up. They weren’t very busy so we didn’t have to wait.
The location was a market stall in Camden! Calling it a Spa is quiet misleading. The public could just stand there and stare at your feet whilst your having it done. Also the voucher I had came with a massage and free tube of foot cream. We were given no Foot massage and no complimentary cream. It was an interesting experience but I wouldn’t go to this particular place again.

I had high hopes for this place as it’s quite close to where I live and seemed to offer a good deal. The basic premise is that you go along, stick your feet in a tank and have some lovely little fishies nibble away at them– soothing and exfoliating. Or so you’d think, because after trying to book in for 4 weeks I was unable to contact anyone to actually book my pre-​paid session by phone or by e-​mail. I then went along to the place to book in person and was told that their booking system was down so I’d have to come back, JUST TO BOOK! In the end, they gave me a time and I was told the owner/​manager would call me to confirm. Unfortunately that didn’t happen and when I tried calling to confirm I just got… the answering machine.
I’ve now had to give up on booking my spa, and will lose my money as a result. All I can say is that I’m very very disappointed as I was so excited about this place. Buyer beware– if you pay in advance you may end up with nothing but a lighter wallet.