I have my iPhone with O2 for years and have never had any help when something went wrong with my phone. shop but probably it could have been any of O2 branches. A few weeks ago I have lost 3G connection– the only advice they gave me was–«switch off and on your phone». I had to make an an appointment with Apple, which was a hassle and waste of my time because they just gave me a new SIM card– it could have been done it in the shop on the day I went to O2. Instead I had to wait a week for the Apple appointment(so had no 3G for 2weeks in total, which I had to pay for).
Jeff S.
Classificação do local: 4 Bucks County, PA
I got my iPhone here and wanted to relate what a good experience it has been. I had just moved here from overseas and they had to jump through numerous hoops to get my account up and running. Despite this they were friendly and eager to help. All questions I had were answered professionally and politely. I had to go back twice in the subsequent weeks to ask questions about my phone and they were quite happy to solve the concerns I had. Well done O2!
