Masala Zone

Came at 5:30, Ordered a mango lassi, little pricey but good. Got the grand thali-​buttered chicken. It was good, white meat which I prefer. Too much for me to finish but If I had a fridge at my hotel I would’ve taken the rest home. They include the tip on the bill which was fine with me because I was going to tip higher than the % they charge. I’d come again. Almost 18 pounds total. Had to ask for the bill, my only tiny complaint.

Great place to have Indian food. The Butter Chicken is a bit spicy for those who like it. Avoid the lemon drink thing. It’s not as good as it seems.

Visiting my friend in Bayswater and she took me there. The place was recommented by her Indian flatmate.
Easy to spot location and welcoming interior. Modern， spacious and brightly lit by the sunnday day. Super clean and efficient service. We ordered a chicken Thaili，a lamb Thaili and some African Chow Chana burger. Nice potion for ladies and lovely combination of sauces and dip :)))
Reasonably priced for the area. Would definitely recommend that :)

had thali for the first time. the curry was good, and I personally really liked the lentil soup (?) that came with the curry.

Although it’s a chain… it’s so authentic and delicious. They had a special going on that if you spend £10 on food, you get a £4.50 drink credit. I loved the Regular Thali which was huge. I left so happy and full. Will continue to go back!

Wer zwischen 17:30 — und 18:30 Uhr hier isst, erhält ein Freigetränk!
Dieses Angebot haben wir gerne genutzt und haben hier zu Abend gegessen.
Wir bestellten Butter Chicken, Dal, einen gemischten Teller («Regular Thali») mit verschiedenen indischen Speisen und Garlic Naan sowie Reis.
Das Butter Chicken und der gemischte Teller waren hervorragend, die Dal-​Linsen waren gut.
Der Restaurant-​Manager kam zweimal vorbei, um zu fragen, ob noch Wünsche offen seien. Der Service ist unaufdringlich und freundlich.

Their marketing is better than their food. The chaat offerings are good but my lamb curry is bested by any «traditional curry house.»

We loved it all! Ordered the Grand Thali and three different appetizers it was amazing! Prices aren’t bad at all and the flavor of the dishes were on point. Would love to have another meal before we leave.

Ansprechend aufgemachtes Lokal, mit einer Speisekarte die eher an Fastfood erinnert.
Hier darf ich mich meinem Vorredner Frank anschließen: von, Nan schmeckte nach nichts bis Curry wirkte wie aus der Tüte.
In einem Ort wie London, an dem man die für Europa besten Curries bekommen kann, lässt man dieses Lokal trotz der Einrichtung eher aus. Schade.

Il s’agit d’un resto de chaîné, ce qui né l’empêche pas d’être fort agréable. Décor moderne et lumineux, pas vraiment intime mais à ce prix on échappe à la banalité vieillotte souvent de mise dans les restos indiens.
Comme souvent à Londres, le service est aussi sympa que souriant. Mais
trop rapide: les plats arrivent quelques secondes après les apéros.
Franchement très bonne cuisine indienne ! C’est délicieux, c’est bien épicé… (attention faut aimer que ça piqué un peu !) et prix raisonnables.
Attention aussi à vérifier l’addition: on nous a compté un café qui n’avait jamais existé (erreur corrigée sans difficulté et avec le sourire).

I ordered the grand thaili with lamb josh curry and my gf ordered the butter chicken curry. Both curries were good but the butter curry was better.
Anycase, we both had a splendid time.

It is an ok place for indian food
The waitresses could be nicer like waiters.
I haf once that the waitress first forgot to bring all of order and after that we realised that she also took our order wrong. However at the end they brought our first order and didnt charge for either of the foods.
The decoration is noce
The quality of food is good in comprison to price
The environment in general is very warm and welcoming
Im not aware of any better indian cusin in bayswater. If I found any I would definitely will go otherwise this is the place I might visit again

Wir waren im Grunde unzufrieden, da es keine typisch indische Atmosphäre hatte und auf der Karte alle bekannten indischen Gerichte (Chicken Tikka Massala, Chicken Vindaloo etc etc) fehlten. Offenbar scheute man bewußt den Vergleich.
Es gibt sieben Restaurants dieser Kette. Wir beschwerten uns, da uns das Curry wie aus dem Supermarkt-​Regal vorkam und nicht wie in den vielen anderen indischen Restaurants schmeckte. Das Garlic Nan schmeckte nach gar nichts. An Reis bot man nur steamed Reis an.
Der Manager kam persönlich und gab sich große Mühe uns das Konzept zu erklären und war sehr nett und zuvorkommend. Der Chef rettete deshalb den enttäuschenden Besuch auf 3 Sterne.

Wow — great smells and even better tastes! My family and I really loved this Masala in Bayswater.
So here’s the deal. My wife, 16-​yr old daughter and 6-​yr old son arrived from San Francisco in the morning for a 4-​week stay in London (working). We got our flat set up and needed a place in the neighborhood. Masala Zone showed up with solid reviews around the corner so we thought we’d try it, jet lagged an all. It hit the spot.
First — it’s clean, bright and the wait staff was really friendly. We had a Spanish waitress and several others helping us throughout the evening. Very attentive so we never had to wait for anything.
The food was terrific. To start, we ordered garlic naan and some wheat biscuits you fill with a spicy sauce that were fantastic. Then Chicken Tika that was perfectly cooked (tender, juicy, not dry) with great flavor. We also had a vegetarian curry that was very flavorful, but a little oily for my taste. Not unusual for a curry, but unlike all the other dishes they served which were flavorful without being oily. They also had a cool kids menu with 6 – 7 choices for our little guy, which made him happy.
Oh, I forgot. They had a nice bar with a mango passion fruit dark rum cocktail that really hit the spot :). For both me and my daughter (thanks to the UK’s drinking lower age).
My only suggestion for the restaurant is to provide different entrée dishes. While beautiful, they have a sloping lip at the ends that makes utensils slide and fall into your food unless you are really careful. Just a nit, but a way for Masala to improve.
We’ll definitely be going back during our stay to enjoy the great food and service.

According to the concierge at my hotel, ‘it’s pretty good hygienic’ — now if that isn’t a overwhelming recommendation, I don’t know what is. In all seriousness, this place really surprised me — you walk in and immediately recognize it as an upscale chain restaurant. This isn’t a bad thing — you know they have processes in place that are make for a consistently good meal.
As soon as I walked in, I was greeted and seated in a comfortable table near the window. The waitress handed me a menu and also a pictorial menu of some of their most popular dishes. She patiently explained the Thali, which is a stainless steel platter with little bowls of various dishes — lentils, potatoes, or curry — that can be ordered in two sized. I had the Grand Thali and chose the lamb rogan josh as my curry. What a treat — the side dishes change regularly I’m told, so each night could be a different adventure that makes going back several times more fun.
I would also pair the meal with the Meantime London Lager. It’s a light beer with real flavor that compliments the spiciness of the meal perfectly.

Fabulous variety! Refreshingly, a little different than standard Indian menus I’ve gotten comfortable with. Their Thali combo dishes are quite good. I had the green chicken curry, and my wife had the butter chicken curry. Both were excellent. They also had wifi!

Great joint — we usually take deliveries form here. Not too greasy, classical Indian all at a great price — highly recommend it!

I really liked this place. Good food, nice service, relaxing atmosphere for a quick eat.
I had the Thali with the potato/​banana curry, my husband the lamb vindaloo. The vindaloo was the best of the two dishes, but overall the quality was quite good. Also, it wasn’t as greasy as Indian food tends to be, a definite plus in my book.
Surprisingly, as I seldom expect much from restaurant chains.
Being so close to my flat, I would certainly go back and try other dishes.

Masala Zone,
Modern restaurant that is trying to keep the traditions of Indian food while trying modernize and franchise the food just enough to maintain consistency.
Perfect a quick guaranteed.
The interior is alternative modern poster art on the walls which I thought was cool looking at while I was waiting for my butter chicken Masala.
The food was good. However I’ve been spoiled in the past by other indian restaurants in DC and Dubai which makes me a fussy Indian food eater and hard to please. I thought the food needed a little bit more spice but like I said consistency and English taste buds could not process spicy.

I live quite close to this restaurant but never thought to go there until a friend recommended it.
I’ve now been there several times and will continue to eat here, as it is lovely!
First thing to mention are the supremely chilled out staff. Every request I’ve ever had, they’ve accommodated. Every member of staff I’ve encountered has been lovely and relaxed. Service is very quick, too.
Second thing to mention is the selection. If you’re a vegetarian, this is heaven! I hesitated to go for a long time because they don’t post menus on t heir site, but have faith! There are great vegetarian choices, but it’s perfectly suitable for a meat-​eater as well!
Third thing is that the food is –lovely-​. It’s delicate but robust, varied but consistent, and just orgasmically delicious. I always get the grand thali (almost like a pick n mix curry type of thing) but to be honest it’s more than I can humanly eat. I’ve had some of the little appetizers and enjoyed them a lot too.
The prices are fair, I’d even say quite good. When husband and I go, we each have dinner and a drink or two and it’s usually around £30.
All in all, I would recommend this restaurant to anyone! Ignore the naff wall art and go for the food and for a nice, calm meal!

REAL Indian experience? Doubtful. Nevertheless, still delicious.

This was some of the best Indian food I’ve ever had. Beautiful, clean restaurant, attentive service, and killer food. Can’t ask for much more than that.

Normales indisch Restaurants, gut aber nichts spezielles. Das Kids Menu entsprach nicht dem versprochenen. Erinnerte zu stark an fast Food.

Really great, authentic thaali, with fresh ingredients and quick, courteous service. I took away the leftovers and they packed it up in an awesome take away container. Amazing!
I will be returning often!!!

Had a voucher and wanted to check out at least one Indian restaurant while in London. This one was just up the street from the hotel so it was perfectly convenient. The restaurant is bright and colourful and really inviting. The service was very friendly and helpful. My mom had a prawn curry and I had a vegetarian Thali. I rarely get platters because I usually don’t want to try everything in it but this one just looked and smelled amazing. I tried a little bit of everything and it was all fantastic. For a chain, I have to say, this was way better than any of the places here in Vegas. The prices were extremely reasonable; especially considering how much food we were served. I will be back next time I’m in London.