London Beauty Company

Through a deal I tried this place out for the first time, since I live so close by and it got pretty good ratings. Well…
The wash and conditioning was done quite poorly, no massaging of the head whatsoever. I specifically asked for a strong angled bob that’s no shorter than my chin. My hair stylist was really nice, but she ended up cutting a kind of straight bob an inch shorter than my chin!
I’m usually not that fussy, and in the end she blowed-​dried it quite well so I didn’t say much and left, but as the blow-​dry weared off, my hair got progressively messier with strands of longer hair getting noticeably uneven on both sides of my head, leaving a jagged cut! I’ve had a bob cut a few times now, and this is the first time I’m getting this kind of unevenness :(
That night I emailed them my concerns and three weeks later I finally was able to go back in to get the bob amended. The hair stylist did her best to fix it and now it looks quite good.