Lloyds Bank

This is the local branch of my bank, Lloyds
Lloyds Banking Group plc is a major British financial institution formed through the acquisition of HBOS by Lloyds TSB in 2009. The Group’s history began in 1765 with the founding of Lloyds Bank, which is the fourth oldest bank in the United Kingdom. The Group’s headquarters is located at 25 Gresham Street in the City of London and its registered office is on The Mound in Edinburgh. Lloyds Banking Group’s activities are organised into Retail Banking (including Mortgages and Sole Traders), Commercial, Life, Pensions & Insurance, and Wealth & International. Lloyds’ has extensive overseas operations in the US, Europe, the Middle East and Asia.
On 13 October 2008, PM Gordon Brown announced a government plan for the Treasury to invest £37bn of new capital into major UK banks – including Royal Bank of Scotland Group, Lloyds TSB and HBOS – to avert a collapse of the financial sector. Barclays avoided taking a capital investment from the UK Government
Today, the Government stake is below 19% and in May, the company paid its first dividend for 7 years
In 2015, Lloyds is celebrating its 250^th Anniversary.

I have been there a few times already and the staff has always been really helpful and friendly. They even come to talk to you if there is a little line (no more than 4 – 5 people) to try to help if they can.
And although it is in a busy area and I always go to lunch time, I never have to queue for more than 10 minutes. Half of the times I did not have to wait at all.
I must say I am really happy with my Lloyds services after having such awful experiences with my previous bank.

Most helpful staff, very organized and friendly. Everything went so quickly and it just worked.
I also found their rates pretty good.

I needed to consult with the customer service here about bank accounts. The woman helping me was very nice and helpful. It took us a while to sort things out, but she was on top of everything and gave me very honest advice. Honest advice!
She also said that they all eat lunch early or late, so that the branch is fully manned during the lunch hour for office workers. But if you want the best service, coming early or late always helps.
Don’t forget that they don’t open until 10am on Wednesdays! They also do foreign exchange here, have 5 banking machines and separate windows for business or personal accounts. If you need advice, go to your left when you walk through the doors.