Laundryheap

This is my second time using Laundryheap (I travel frequently to London from New York, so only use on occasion). Both times I’ve gotten great service. This time there was a little confusion on the pickup — I neglected to tell LH I would be leaving my clothes with reception, so they tried to reach me and failed (because I was at work in a meeting). But I immediately got an e-​mail from Mayup B and was able to tell him the clothes were at reception. I asked him to let me know once they were picked up, and again he followed up right away. So refreshing to have good customer service!
I will let others know at my workplace (many frequent travelers). I am always on the lookout for companies with good service. As a traveler, I need businesses I can rely on to make my life easier, not more of a hassle. So far LH has been a breeze.

I had to stay in the city for a week on business. This was perfect. Writing reviews is not my thing but i had to write this one.
I stayed at Double Tree by Hilton. They picked up my laundry late evening as i requested and this whole pick up/​drop off thing was the most convenient thing. Also, the quality matched the price i payed for. The pick up/​drop off guy was very polite and on time. Overall, I am impressed and happy. Would surely use it again on my next visit.

I was extremely impressed with the level of service and the price that this company offered. What a brilliant idea.
Their scout arrived on time, was very nice indeed and my washing was delivered back perfectly fresh.
I am so lucky that they serve my area and will definitely be using them again.