Kiehl’s Canary Wharf

I have been going to this salon for a few years. Everyone is always friendly and the service is excellent. Salon is always very clean. I have found my favourite therapist and book all my treatments with her. I am very surprised to read the reviews below. These ladies must be talking about a different salon! My experience has always been nothing but positive, even when I had to cancel appointments the receptionists have been friendly and accomodating.
I would and do recommend this place, and I am definitely going again!

Due to the lack of beauty salons in Canary Wharf I ventured into this salon dispite reading some of the bad comments. I really wasn’t too sure of what to expect. As I walked into this busy buzzing salon there was happy, welcoming staff behind reception ready to help. I thought to myself, well this can’t be that bad, it’s busy and everyone seems happy and nice. I then decided to book in for some waxing. After paying a deposit and leavin my name and contact number I left the salon pretty impressed with the service. Later on that week I got a phone call the day before reminding me of my treatment the next day and just confirming all the times etc was still ok. The next day I went to Urban Beach and yet again I had the same experience. A busy buzzing salon with friendly staff there to help. I went through with my therapist who done my waxing and that’s WHERE I HAD THE BEST WAX I HAVE EVER HAD. The girl was amazing at her job, quick but very confident in her job and so sweet and chatty. I would definitely recommend this salon to any one. It’s clean friendly and bursting with happy clients and happy staff. I have booked myself in some more treatments and I can’t wait to get back into this fabulous salon.

Very suprised at the reviews above. I have been going to Urban Beach in Canary Wharf for sunbeds and waxing for over a year now and have always been really happy with the experience. The girls there are really friendly and nice and were especially understandng when I came in with a severe and very emmbarrassing bout of acne. They treated me as if my face looked normal and let me put make-​up back on in their booths after a sunbed. My waxing has always been god there very clean and neat and very quick, (which is what you want from a wax!) All in all I would rate it as a very good salon and very convenient for me from work.

This place is dangerous.
I informed the assistent this was my first time there, I am fair, burn easily and would just like to get some sunrays.
To which she had me fill in a card to the same effect. What followed was a lengthy and unpleasant discussion about why I would not put my email and mobile on the form (because I do not wish to receive ads). I thought she was really rude about it.
She then recommended one of the stand up beds for 6 minutes saying new lamps had just been installed and the short duration would be enough. I asked whetehr they had any lighter ones. She said they would all be the same.
5 minutes into the session I left the cabin because it started to feel uncomfortbale. In the evening, I looked like a lobster. It is so painful I cannot sleep and going to the office with a sunburn at the end of November is such an embarassing thing.
I can’t believe how unprofessional they are. This after 5 minutes.
Stay away!!!