Hugo Boss

THE WORST Hugo Boss Store ever!
The service is passable until you have handed over your money. God forbid you need to return there with a problem.
Considering that we had just handed out 600 GBP for a suit, we didn’t expect such customer service… if one can even call it customer service.
The Sales Adviser, who’s name is Laurent (he is from Paris, France) is totally unprofessional and treats people as though they are criminals. He was also discussing his colleagues visa problems with customers in disgust.
Anyway, as a Professional, who purchases Boss suits on a regular basis, I would dissuade ANYONE from even entering this store, let alone buying anything there.
If by some absolute disaster you have no choice but to go there, i would completely and utterly advise against having any dealings with LAURENT. He is a sneaky, dishonest, nasty piece of work… to say the least