Greene & Co

Worst estate agent I’ve had to deal with. Wasn’t able to move in until a month after the original move in date. We were forced to stay in a hotel as our old tenancy had ended, costing us hundreds. They were uncontactable throughout most of the process. They were not upfront or honest about how the situation. Failed to pass references on to the landlord. Failed to organise delivery bed after finally being able to move. After all the delays and hassling, someone from the head office agreed we should get the admin fee refunded. But after moving in the agent refused any compensation what-​so ever. I know estate agents can be bad… but this was a whole other level of bad.

Absolutely terrible service. I rented a property from them for a year, and during the entire time they were completely useless. Before I’d even moved in they’d made three mistakes, and kept calling to say they hadn’t received my deposit money, minutes after I’d taken it in and given the cheque to the person calling me.
To be avoided at all costs as the other review says, you may as well use a larger firm (although not Foxtons!), since there’s no difference in the service you receive, and larger firms tend to be more competitive.

Disappointing. I had hoped that this smaller estate agency would provide better service, and be of higher integrity, than the larger shops, but alas…
A member of their investment team brokered a purchase for us. After our offer was confirmed accepted, and we were assured that the vendor was not continuing to market the property and that we were not at risk of the property being sold to another purchaser (and after we had spent time and fees on our legal and other advisors), we received curt messages offering no explanation that the property was sold to another purchaser. With zero follow-​up.
Since they follow the same lax moral compass by which the larger firms seems to abide, then one might as well use the larger firms for a broader portfolio of property.