Cineworld

I’ve been to this Cineworld countless times, and can’t understand why it took me so long to write a review… My wife and I really love watching movies, so naturally subscribed to the Cineworld Unlimited card and always find time every week to watch some movies. It also helps that we live nearby :)
Cineworld is on the back of the O2. Walk a bit when you enter, just follow the footpath and you’ll be there. Very busy place with plenty of screen and a very kind staff. At least to me… The missus has sometimes complained about them but I personally think that given the pace of the place, they always remain calm and kind to us.
The rooms are decent enough, cleaned before every movie indeed… I deplore the state of some chairs though, whose replacement is long overdue. I have no doubt someone at Cineworld will read this and take it into consideration, right? ;)
Must do: the DBox and the SuperSky Screen. Absolutely stunning. Give them a go, and let me know what you think. I bet you’ll love it so much that you’ll always be looking for sessions there.
Cineworld, I love you. Don’t change, and keep showing us great movies :)

Well U2 tickets weren’t available so we decided to see spectre. The manager kindly changed our tickets so that we could get the last train home. Seats in the cinema were very comfortable, however the volume was very loud for me. Maybe I am getting a bit old as my partner surprisingly didn’t have the same problem. Spectre itself was pretty useless in my opinion. But you cannot blame the cinema for that. Cinemas should try a bit harder in my opinion in ensuring the sound is correct for the film. It actually puts me off going these days and am certain other people would say the same.

This is the nicer Cineworld based at 02. It has screens on two levels. Has a massive screen in the Sky Superscreen (Screen 11) which is on the lower level and its Balcony seating on the upper level, and is the largest 3D-​compatible screen in Europe!
All its other screens are of really decent size, and all with comfortable seats and tiered, so good views wherever you sit.
Cineworld has recently started adding the screen number as additional information in the booking process. This is pretty handy, especially where a film is on more than one screen.
On the Lower floor, you have Screens 1 – 5 with medium screens and Screen 11 which is the massive Sky Superscreen as referred to above.
On the Upper floor is Screens 6 – 10 with the medium screens and Screen 11 (balcony)

My cinema of choice as it’s closest to home and houses the fab super screen which is great for the Summer blockbusters.

Great cineworld, nice and modern and they have the option of the Dbox (although I don’t really see the point) and the Sky Super Screen which is great for big blockbusters and if you catch an off peak showing if usually not too busy. Good bar and selection of snacks too! Shame they didn’t keep Ben and Jerrys, but otherwise not a bad cinema at all!

I love this cinema. I literally travel from Brixton to go to it. Its not special, its just consistent.
here is why it is good. In London, big screen is good to find!
1. The screens all of them have tiered seating, and there isn’t a sneaky small screen (yet)
2. Digital projectors
3. They have D-​Box and 3D available.
4. They have online discounts for their tickets.
Thats it really — the price i’m paying for cinema I want to know i can see the screen, and cineworld at Greenwich has tiered seating, digital projectors and big screens! what else do you need.
Get your tickets downstairs, and pop out for a five guys (with no queues) outside before hand. Nice evening out.

Ah the O2, you monster behemoth of everything bright-​lit, neon-​filled, wide-​open-​spaces and crowds upon crowds.
The Cineworld here is no different. You have to walk into the O2 and then around the bend to find the cinema, but don’t worry, once you are there, it’s impossible to be anywhere else. The giant Cineworld sign, the escalator to heaven, the people trying desperately to work the automated machines. Ah yes, the right spot indeed.
Overall though, this is one of the better Cineworlds. Giant, everything high tech and up to date, comfortable seats, even the screens in the smaller theatres are still pretty big.
Two things to watch out for though:
1) Ignore the concession counter on the floor as you walk in. That’s for chumps. The lines are always stupidly long. But if you go up one floor, there’s another fully working snack counter with all the same stuff and no lines at all. That’s the one for heroes.
2) CHECK WHAT CONCERTS ARE PLAYING AT THE O2! We came out on a Sunday evening after a 7pm show and were suddenly swarmed by thousands of people. Turns out Lionel Richie was playing that night and his show got out the same time as our showing. Trying to get to a bus or tube as miserable and I hated every moment of it. Never again!
It’s a little (lot) out of my way but if I’m in the area, I never mind seeing a film here.

We couldn’t work out how to use the self service ticket machines with a gift card (turns out you can’t!) but the staff were helpful and we were able to buy our tickets from the ice cream counter which had a much shorter queue than the actually ticket counter.
The cinema seats were comfy and despite being on the front row (the only ones left when we booked), we weren’t looking up at the screen too much like in other cinemas.
We saw American Sniper and, as you’d expect from a large cinema, the surround sound and picture quality were great.
It’s in the o2 so it’s worth checking if there’s a big show, concert or event on before you travel so you can plan in extra time to get there if needs be. We didn’t check and went for food there first too and ended up queuing for 45mins as there was a Queen concert starting at the same time as the film! It also meant getting the tube home was really packed as it finished at a similar time too.

Have been to this cinema a few times now and never been disappointed.
It’s in London and in a popular entertainment venue so there is usually a queue just before the film starts, especially in the evenings (see my top tip at the bottom). The screens are huge (especially the Sky screen) and the sound is good. The screens are well maintained. Usual ‘cinema’ pricing on drinks and snacks though cheaper than some of their competitors.
Top tip: Book your tickets on the Cineworld app or website (they’re cheaper), then you can pick them up using the automated ticket machines downstairs and pop and have a bite to eat before your film. Easy.

Great cinema in a great location
Positives:
— I am a huge fan of customer service or customee care and this cinema always seems to never fail. The counter employees do strikw up conversations and make jokes which makes the waiting in the queue that much worth it. I’m never afraid of making a witty or funny remark as I have been accompanied with one in return which is always a nice thing
— The SKYSUPERSCREEN is one of the featurea in which makes this cinema remarkable. I remember watching ‘Gaurdians Of The Galaxy’ on the superscreen and it was phenomenal. Always hoping my next movie is located at that screen because you have not trult experience high quality sound, crisp imagery and the full works to engulf you into the movie so much that you’re just in awe. Definitely worth seeing a movie there for the screen (not forgetting Cineworlds new D-​Box enhanced technology)
— Legroom is on point in every screen. No need to pay VIP price like at Vue for extra legroom whereas Cineworld is notorious for providing guests with so much legroom, one can spread out and be very comfortable & I also love the priority seats instead of fighting for a seat when a new film has been released and the cinema gets busy
Negatives:
— Queue time for food or tickets can be atrocious at times. Booking online and bringing your own munch saves all that drama as well as ticket bootha beforw entering into the cinema, but, for whatever reason you want to purchase food or tickets from the desk then be prepared for a long wait as this cinema is regularly busy whether seeing an old or a new release.
***Lengthy but worth it queues for food with a sprinkle of generous legroom space. This truly is a cinema with high quality sound, crisp pictures with the added bonus of great customer when at the food desks truly makes my cinema experience that much better and deserves all 5 stars***

I been to many cinemas and this one is fine. You don’t come to cinema to eat, you come to watch a movie. Their Sky huge screen is awesome and the staff are very friendly.
You could find enough places around the O2 for some food.

Awful service, awful venue.
The automatic ticket machine downstairs didn’t work.
Upstairs, as many have mentioned, you have to wait in the concessions line to get tickets when the machines downstairs inevitably don’t work. Annoying; we got there at a time when there wasn’t a wait, but wow, would we have been livid if we’d come about 15min later.
Despite not having assigned seating, you can only get into the theatre 10min before the stated showtime. There isn’t adequate seating in the cavernous space when there easily could be. When we sat down in the abandoned bar area, we were told we’d have to stand unless we bought something – despite the fact that we’d bought bottles of water at the concession stand.
The bathrooms smelled like something out of a roadside truck stop.
As a bonus, the actual screen was changed, and nobody thought it pertinent to announce the fact. Instead, we were told only once we went up to the screen indicated on our tickets 15min before showtime (we’d arrived an hour early so we could stand in queue for good seats) and by then the line was literally out the door and down the stairs.
Seats were sticky. There were no ushers, so people kept using their phones to find a seat when they came in late.
Overall a hot mess, and a solid set of reasons never to return to this classless pit of everything that’s wrong with giant theatre chains.

This cinema is a bit of a joke. The queue’s were crazy long to begin with and there was s big argument in the queue ahead of me. Then when I tried to go up the escalator to the screen I was diverted and made to go up two steep flights of stairs, I’m young fit and healthy but this is not going to be ideal for many customers. Then worst of all, I’m in the screen watching the harrowing ’12 years a slave’ and there’s people traipsing in well into the film and talking very loudly, this would no way be allowed sy the theatre and I think cinema staff need to be stricter about late admittance and noise level!!! Afterwards I sat at a little table in the foyer and began charging my phone on an available plug socket by the wall, I was approached a few minutes later by a member of staff telling me I had to stop charging my phone for ‘health and safety’ reasons. I have to say that excuse can’t be used all the time! Gets a little old.

I have only giving the two stars due to the special sky screening that I attend which are absolutely free plus you get free parking.
Now I wouldn’t even bother with this franchise if I know I had to pay. The food is not great and what the hell do they put inside their hot dogs. It truly taste like it is from the shelve of the local supermarket and pulled out of a jar containing water, you know that cheap brand I’m talking about. You would think for the price your paying you would deserve better quality produce.
I wonder if I am in the only one that experiences horrible lengthy cues to buy tickets and get food. They need some of those self serve machines like odeon.

Past reviewers have been perturbed by some of the service here at the Cineworld O2, and I guess I can understand it. I did end up queuing for ages, and couldn’t understand why there wasn’t a normal ticket salesperson, like normal theaters (and all of the other Cineworld theaters I’ve been to). That’s definitely the main thing that
However, they do offer standard concessions, and the prices aren’t any less reasonable than other theaters. I will admit that they probably are a bit high for being so far outside central London (and of course, it’s not actually that far, I’m just saying, I expect the West End theaters to be more expensive, but they’re generally all the same). You are in the heart of the O2, which is part of the experience that you’re seeing reflected in prices.
The theaters themselves are very nice, with stadium seating in the one I attended. I’m much more a fan of the higher rise seating than the flat cinemas, and it seems to make quite an efficient use of space. The theater was totally clean, comfortable, etc. From that perspective there’s nothing to speak poorly of.
Generally, this is just a normal movie theater. It’s probably quite nice if you live in the area, and it handles all the basic cinema-​going needs.

Amazing cinema, especially the Sky Screen, its huuuuge! Plus on Mondays if you have Sky Tv you can get a ticket to a film for £3.
Bargaain!

I have a Cineworld card and this branch is included in the area for ones I can go to and it’s quite handy for me so I’ve been here a few times now and each time the service differs quite considerably each time. On Saturday, it was really good even though it was mid-​afternoon and the weekend.
I had to queue for a while to be served, as other people have said it’s a completely ridiculous system to have the tickets sold at the same tills as the snacks and during busy periods, it must descend into chaos, I dread to think! On Saturday’s visit, there were only two staff members serving and then a queue formed and it’s even more frustrating when you see a lot of staff come behind the counter as if they’re going to open a new till and serve but then disappear behind the scenes instead! This seems to be a frequent problem with Cineworld in general, not deploying staff, or enough staff, to the necessary areas, ie. the ticket counter /​till where the most customers are!
I was pleasantly surprised however at how friendly and polite the staff I encountered on this occasion were, as usually you either get no eye contact or they’re still talking to their colleagues and ignoring you!
The screen I was in was large and the seating was good, well laid out, however the seat next to me had a massive rip in it so that didn’t look too impressive! More annoyingly throughout the film you could constantly hear the hand dryer going nineteen to the dozen in the toilets!
This Cineworld is located right in the heart of the O2 so as you can imagine it attracts a lot of teenagers and families. It is amongst a whole host of restaurants and bars too if you want to visit those before or after your movie.
The O2 is served by a lot of buses, the Jubilee Line and the Thames Clipper and now it’s close to the Cable Car which looks amazing as I saw it for the first time this weekend as it’d just opened!

Mediocre theater and has the dumbest procedure in selling movie tickets. The lines here get ridiculously long because the cashiers have to sell tickets and snacks at the same time. The management also do not open many tills to sell thus making an experience very annoying. Unfortunately, we frequent this place since we are not too far from it. We just have to give ourselves plenty of time before end of the movie.

My first time in cineworld 02 and what a crap time i had in there.
*You have line up and get your tickets and popcorn all at the same time. CRAP!!!
*Only two staff at the counter and 30 people in line… Great.
*Kids box meal is the same as buying a adult mc’donalds meal CRAP!!!
*A bag of sweet EXPENSIVE!!!
Staff don’t know what they are doing.
I get better services at odeon cinema.
I forgot one last thing you do get free parking but you do have to walk to the hut to get your free parking. that why gets one star.