Benefit Cosmetics Boutique & Brow Bar

Benefit has been one of my favorite brands since I became interested in make up.
As an expert I often recommend their products. Many of them have won different awards.
Benefit boutiques offer different services such as facial and body wax, tinting, tanning and more, but they are mostly famous because of their brow services.
We all know how much brows can change your face.
Benefit have professional brow experts that will map, trim, wax and tweeze your brows untill they are perfect.
No matter what your brow situation is, they will make you look flawless and give you the right shape. I used to go here when I didn’t know how to shape mine (long ago).
You will leave the place feeling prettiest than ever and the girls are very caring and friendly so you can totally trust them and don’t worry to ask questions.

Customer service was so horrendous I wil never go back. I love Claire, it is too bad she wasn’t in today, she is nice and the receptionist was terribly rude to me. You do not pay their premium prices to be treated like cattle. I will go to cowshed instead now. At least they operate with some kind of dignity.

This is some of the worst customer service I’ve ever witnessed. I’m a huge Benefit fan, it’s about 70% of my make up, and I had a £40 voucher to spend so went in feeling excited to get some new stuff. Less than 10 minutes later I left with nothing — nothing purchased with free money from my favourite brand.
The reason was that I needed to ask a couple of questions before choosing what I was going to get. Firstly, there’s no prices on anything so I would have needed to check that to see how much I could get using my voucher. Secondly, I was choosing between 2 kits (which a lovely Benefit saleswoman at Boots in Westfield Stratford had told me were soon to be released a few months ago) and wanted some advice on what would be best for my skin tone — probably option 1 but option 2 contains my favourite cream eyeshadow shade ever, ‘Birthday Suit,’ so I was tempted to go for that because aforementioned Boots saleswoman told me that’s no longer available individually. Thirdly, I wanted some ideas on what I could do with the remaining money, which I suspected would be less than £15 quid. So my friend and I hovered near the make up kits waiting for someone to come over and offer help.
But no one did. Which was strange because (a) there were SIX Benefit employees on the shop floor (which is a very small area) (b) there was hardly anyone else in the shop, at one point I think we were the only customers © it was obvious I was looking at one particular product and not just generally browsing (d) we kept trying to catch someone’s attention and (e) we started audibly grumbling about them ignoring us.
Having previously read Colleen’s review I though, maybe it’s near closing time again and checked my watch. It was 1720, over an hour before closing. We hovered a little while longer vainly trying to flag someone down, then just left. When I got home I looked at the website again to check prices myself and find a product that I could afford to buy along with the kit with my voucher. According to the website, Birthday Suit is now back in a new form, and is exactly the right price to bring me in just under £40.
I don’t normally write long whingeing reviews, but this was just terrible. The worst thing is I have no choice but to go to back to the boutique because the vouchers aren’t accepted at other franchises (which is dumb, and also by the way you can’t use them for beauty services). The whole experience just made me sad because I’m massively pro this brand and there was just no need for six individuals all to choose to be so rude and unhelpful.

Yeah, yeah… yeah. I’m part of the Benefit Cult.
Whether its the fresh and just-​cute-​enough design, or Benefit’s ability to sling «cover-​up» in 17 different ways, of which I will purchase approximately 12−15…I can’t get enough. I gravitate toward it at Sephora. I buy online. And hope upon hope when on my way to the Liverpool Station I saw the bright lights, pink hues and the promise of even, clear and bright skin that I’ve come to know and love.
This stand alone store has all the bells and whistles of the Benefit counters you’ve seen elsewhere with the added perk of being all on its own and not contained within a bustling department store wafting with perfumes. Bonus!
So I grabbed my favored items: Erase Paste (a must if we’ll to be living in this sunless environment!!!) and the Brightening Foundation (I laughed when it proclaimed SPF25, hardly necessary in London, right?) and some fun stuff: pink posie stain for lip/​cheeks.
I felt a bit rushed as they were closing in 20 minutes. Girls that are usually flocking to you like magnets to prod you with makeup all of a sudden quite too busy and avoiding eye contact. I get it. But for the amount of money I’ve thrown at the altar of Benefit, I truly expect a bit higher quality. Service til close, girlies. Service til close.
Nonetheless, it won’t stifle my devotion… I’ll still come and I love the products. But for this place, AOK about sums it up. I could’ve gotten the same service online from my computer.

Best eyebrow waxing I’ve had in 6 years! The facialist gave my brows a natural shape that require no maintenance and the wax leaves skin surprisingly soft and nourished. I was able to have lunch with my girlfriends right after the waxing and because there was no redness/​puffiness, they had no idea I was just waxed 5 minutes before!

First of all, I love Benefit products. They are extortionate in London, however (double the price than in America).
However, this Benefit Boutique offers spray tanning, using «Fake Bake» (the best product out there, I suppose), a full body for 25 pounds. I have never had a tan before, and was nervous to go in, but had a great time.
I was uneasy as I was only wearing a paper thong and shower cap, but my technician was great and made me feel very comfortable. I am very pale, but actually love the tan color! I feel a little weird as it is fake, and wonder about the safety of the color absorbing into my body. However, it’s nice not to be pale for once. :)

you know that dream where you realize that you’re in your underwear (or naked) in front of a room full of people…
…well, the Benefit store has a way of making you feel like that.
I was on my lunch break and I had an impulsive need for brow and lip touch-​up. I figured, the store was empty, why not. Surprise, surprise… all the waxing is done at the counter… facing the GIGANTIC window… in from of a pub where I became the source of entertainment for an all MALE audience. o.m.g.
I swear, I think one of the guys actually lifted his pint up in my honor… er horror.
side note: the ladies at Benefit were lovely and they did a fabulous job. But would I ever go back? No.

I pop into this shop occasionally when I need to get a new item. The staff is always friendly and helpful. They have a good sense of their product knowledge too.
Last night, however, I decided to try their Brow Bar. I knew they offered waxing services, and I have finally gotten to the point where wax could be used (and ladies, we know how painful that waiting can be!).
They ask that you give them 15 minutes for the service, which means they are usually booked up in the lunch hour! It’s an easy stop for city workers in the area.
The girl who took care of me, had me hold a mirror while she showed me how Benefit arching works. After agreeing to what she would do, she started to work.
Long story short, I am pleased with the results and have scheduled a second trip in three weeks while they sculpt my brows back into shape.
If you are in the area, I highly suggest their services for professionalism and technique.

I am a real fan of all the Benefit products and love how nicely they’re all packaged. Sometimes I want to buy things in here just because of the names they’ve given their products like– ‘Dr Feel Good’ and ‘Bad Gal Lash’. Everything in here is very girly and there is a deliberate sway towards 1940s old fashioned glamour.
I’ve been in this shop a couple of times and found the service to be a bit mixed. Sometimes a girl will pop up as soon as you walk through the doors to ask if she can help you and other times there’s not even been someone at the till to pay! Personally I prefer the smaller shop in Angel because generally the service is a lot better. However, this is probably not going to be enough to stop me from filling my basket in this store too. Benefit’s products are brilliant and even though the service can be slow, when an assistant does arrive they’re always very helpful.

I have to restrain myself whenever I come here I usually want everything!
I am a huge fan of Benefit anyway… but have only been in here twice! The first time the staff were all over me, one sat me down and tried out lots of different products on me which was nice! I wasn’t completely restrained that day and ended up buying mascara, Boeing concealer and some tint. ££The second time I came in here there was only one girl assisting, so it took ages to get served. I guess they were short staffed that day!

I love the Benefit makeup brand. I can proudly (or maybe not-​so-​proudly) say that I own almost every item in their range. For real. So of course, finding a Benefit store close to home is like a kid living close to a candy store. Yes, it’s gorgeous, with in-​store staff on hand for beauty treatments and waxing. However, I’ve been in the store a couple of times and both times have been completely ignored by the staff. Even when there was noone else in the store noone approached me or offered any assistance. Such a disappointment, considering the Benefit girls are usually super helpful. Won’t be hurrying back.

Benefit’s Spitalfields store is a spacious and characterful space stocking all of the cult cosmetics company’s famed products.
In addition, this particular branch of retro cosmetics company of San Fran provenance has on-​site beauticians who offer customers brow and lash tints, waxing and other beauty treatments.

If you like Benefit Cosmetics then you’ll LOVE this store. It’s quite new & fairly large & bright for just Benefit products.
Right next to the start of the Spitalfields Markets. Don’t know what it’s like on weekends but during the weekedays it never looks very busy — so ideal if you’d like to go in & have an assistant try out some of the products on your face. Much more relaxing than being at a Boots benefit counter ;)