Barclays

I“m annoyed! This branch is like a cattle market. Completely pack and queues going on the door!
First off i’m mad at this bank for not allowing me to change my address over the internet. Yep! I change my location like I change my underwear, at least 3 times a year.
But being passed around from person to person just to change my address… rubbish! So I walked out. I will try again tomorrow and begin queuing outside before they open as if they were selling rare concert tickets. ARG
Although having said that, I do love this bank! But come on!

The queues for counter services are long. The queues to use the cashpoint machines are long. The queues to talk to someone at the help desks are long.
I hate coming in here, and would probably be in here more if I banked with them but thank goodness I don’t! Now I’m only in here once a year at most, and even then I try and go to a Barclays in central London where the queues are less and the staff are generally more helpful.
I know Barclays has had some bad press regarding internal fraud, but I know people who have been effected by fraud and Barclays are just unsympathetic to their case. The processes to get your money back are time-​consuming and general customer service is non-​existent. It’s just a shame I can’t give them nil stars