Annobils com

Purchased a pair of Oakley sunglasses for cricket, received an e-​mail a couple minutes later saying they were out of stock (I was order #90 I started to worry) and that I would have to wait 10 days for a refund.
For a start, 10 days for a refund is unacceptable when they were advertising that they were able to provide stock they didn’t have.
I e-​mailed immediately and got a response from ‘Paul’ saying that I would get a refund in due course.
it’s now been a month and I’ve yet to receive a refund, even after chasing by e-​mail. To me £75 is a significant amount of money and at this point I feel as though ‘Paul’ is £75 richer and I am £75 poorer.
I would urge others NOT TO BUY from this site, if the prices seem too good to be true, they probably are. Look at the registered address on Google Maps, you’ll see a 2-​up 2-​down house in the suburbs doesn’t fill you with confidence.

My Sister in law Kay Fox bought items on the 9^th of June 2010, but as they couldn’t supply them all, she asked for a refund which the owner Freddie agreed on. After many e-​mails and the odd reply, she still hasn’t received a refund 11 months later. Abysmal customer service by any standards.