Aldo

I bought a pair of shoes for the office and after wearing them to work 3 times I noticed a slit on the side of one shoe where two pieces of leather were glued together. I took them back, was super friendly and was going to ask for a replacement pair. However, the manager of the Covent Garden store didn’t even give me a chance to say what had happened or what I was looking for — he looked at the shoe and then accused me of cutting it with a knife so that I could return the shoes and get my money back. It’s the second pair of shoes I have bought from that store — the first were high heel ankle boots with straps and the buckle holding the straps together broke the first time I wore them. Absolutely awful quality and the most abysmal and horrible treatment I have ever been subject to. I’m still shocked.

Despite how much I like the shoes (and I do — I bought yet another pair from here this week), I must deduct this particular branch one star due to the bizarre to downright rude staff.
I was being served by a lovely, delightful girl, I think she was Irish and she was most certainly a new member of staff. She was being constantly patronised in front of me by one particular jobs worth who was pouncing on every little thing she did which was making her nervous and me angry.
He then, just to show her ‘how it was done’, went in for the hard sell that they ALWAYS do in this shop — trying to sell me suede sprays and insoles — to which I just snapped ‘no’ and walked away, to hopefully make him look an idiot. Ha!
Also less than impressed by the creeper who, while I was waiting for the girl to bring me some shoes said ‘Can I help you, hun?’ to which I politely said no and joked ‘I could be here all day’ when he snapped back angrily ‘I can only bring you three shoes at a time!!’ Alright, chill out ‘hun’, I wasn’t asking you for anything!
When it came to paying the girl on the till was certainly no contender for Miss Personality 2012. Miserable, snappy, face like a bulldog chewing a wasp. Felt marvellous handing my hard earned cash over to her. If I weren’t such a shoe-​a-​holic I’d have probably just walked out.
My advice to the lovely girl that served me — get out while you can! Your personality and charm are wasted amongst this crowd of miseries!
Step it up Aldo, you’re ruining my shoe-​shopping experience!

The Aldo in Covent Garden is hands down the best Aldo in London. The buyers at this particular store have a serious eye for beautiful shoes. I found a pair of cobalt blue platforms in here for £70 that would have any gorgeous drag queen slobbering at my ankles. They also have a great selection of fashionable and quality bags. The bags are super expensive though, expect to be out at least £100 unless you find a sale item.

Aldo sell shoes and accessories.
This is a very standard sized Aldo– they stock women’s shoes as well as men’s and accessories such as handbags, jewellery etc. They have good sales, with worth while discounts, but generally you are looking at high street shoe shop prices. Designs that are cutting edge or have been advertised well tend to be a bit more expensive.
Construction is good, shoes are quite sturdy. This shop tends to stock the full range and the staff are friendly and helpful.