Liverpool One Post Office

This post office is in centra Liverpool, located in the first floor of the WHsmih store in Liverpool One. This post office takes up most of the first floor. They is lifts and a staircase to get here.
This store operates the traditional queing layout rather than the ticket system operated by Manchester and Oldham city centres.
You can pay for WHsmith purchases here so that is good however if you want the Mcdonald’s vouchers etc you will need to check out again at a WHsmith till.
They was a good amount of staff working on my visit and the waits were reasonable, for a store that size the posting envelope selection etc was very good.
I feel 3 stars is fair as it is a nice post office and it is located in a WHsmith so you have a good selection of newsagentsy things however to improve:
Use the Manchester and Oldham ticket format
Get a seperate store
More signage on where the post office is
Perhaps give the vouchers already on offer when you go to a WHsmith till

l have only recently started to use this post office as previously l’d always found the queues to be off-​putting. However most positions are usually manned so they do seem to get through the queues quite quickly. The staff seem decent there too.

Ugh. After stumbling upstairs to the Post Office in here (it’s inside WHSmith), as I’m told I can only buy a singular stamp from that section, I’m forced to queue for a good twenty minutes. Yes. Twenty whole minutes. For one stamp.
And yes, it is always ridiculously hot in here. And, yes, someone in the waiting line did cough all over me. Delightful.
I get to the counter and receive friendly service, yet it’s not quite enough to make up for the plight of getting there.
I’d recommend heading somewhere else!

Located above WH Smith’s in Liverpool One is a huge Post Office which always has massive queues and never seems to be quiet! I agree with Megan on this one, it’s a complete pain in the arse! I’d sooner hike up to the Hardman Street Post Office where it’s a bit quieter!
It’s also absolutely roasting in here! so dress in shorts and t shirts if you’re going in and it’s not snowing outside! Saying that though, they have a nifty little Beaureu de Change up there two, with three windows, that never seems to have huge queues, so if your game to kill two birds with one stone, then today’s your lucky day!
If your after stamps or posting a letter then I suggest you go to a quieter shop and then a post box!
They sell all the usual suspects for a post office, envelopes, stamps, stationary, etc etc etc

My beef with this post office is twofold. First, they are always very busy, and secondly, they it’s always very hot in there, summer or winter.
I realize you can’t always staff enough people to make this place run smoothly on a busy lunch hour, and I appreciate that they have started allowing people who only want to purchase stamps or post a letter to cut the line, so to speak, but surely there is more that can be done?
And you please sort out the heating/​air conditioning? Please. The only thing worse than standing in a post office line for over an hour is standing in that line in sweltering heat.
Aside from that – I actually like that this post office is inside WH Smith’s because it means while I’m there I can feed my pen and notebook addiction, and browse the latest writing magazines.