Seashells

Very dissapointing.
Visited seashells hoping to have a good meal with my family. When we arrived we chose to sit at the window. The staff did not in any way acknowledge us at all. We had to help ourselves to the menu’s not a problem. The menu was very varied which was one good point for the establishment. The food was ordered at the bar and we waited and waited and waited. After an hour I enquired about our food. The response by the manager was that it was on its way and would not be long. With which she carried on serving customers at the bar. After another quarter of an hour the food was delivered with a number of items missing and items that were so over cooked they were like rubber. One dish was returned to the kitchen to retrieve the missing eggs. After another 10 minutes it had not arrived back. Still other items that were missing did not arrive.
We decided to complain and ask for a refund as, by now we had had enough.
The response from the manager again did not really appear to be sincere although we did get a refund.
This is not the first time we have been to this establishment and other occasions have not been very pleasant either. We thought that we would give it another try to give them the benefit of the doubt but this will be the last. Very disapointing and will not be returning again.

Had 4 meals in Seashells, Hythe, early part of September.
Varied menu, well cooked and good, pleasant service. Also good value for money.
Very well positioned overlooking Southampton water and they didn’t mind at all that we took over table 1 for ages with our binocs watching the liners and
other activities.

Great food and the best view for miles. Enjoy good quality home cooked food at seashells with a panoramic sea view of the solent and watch the ships /​cruise ships go by as you enjoy your food — outdoor balcony great in the summer.
Saturday entertainment as well.